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1 month ago

Job Summary

Oak Business Group is a small scale company which assists new companies to register their business in Seychelles, HongKong, Dubai, etc. We undertake the registration of business names, undertake the complete company registration process and then guide in the opening of business bank account for the newly established companies. As part of the strategy to strengthen our Marketing efforts and increase productivity, we now require a number of Remote Customer Service Managers to complement the effort of our full time Business Development Managers. A confident, vibrant, smart, dynamic, and hard-working candidate who is very eloquent and fluent in both written and spoken English is urgently required to fill the vacant position of remote Customer Relationship Manager and work remotely to support a small scale but fast-growing company.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Play a pivotal role in promoting the brand of the company by delivering outstanding customer service expertise to clients of the company who come from different backgrounds.
  • Generate powerful proposals and make convincing presentations to conclude new business deals with clients from different parts of the world.
  • Having telephone conversations daily with clients from different locations and as such must be able to present himself as a confidently competent professional capable of assisting the clients in their service requirements from the company.
  • Sending business emails to business owners from different locations. As such the right candidate must be experienced enough in composing grammatically correct, strong, and convincing business letters to top-level professionals across different business sectors.
  • Ensure prompt follow-up with their clients daily through WhatsApp messaging, emails, and phone calls as may be required depending on the preference of each client.


Requirements:

  • The candidate must have a good function laptop and good internet connectivity.
  • Minimum academic qualification of a bachelor's degree in any related discipline.
  • The ideal candidate must be very outstanding, fluent, and eloquent in both written and spoken English Language. 
  • The right candidate must be able to establish an 'Outstanding First Impression' while relating to clients.
  • A good first-time impression must be demonstrated during the phone interview screening to guarantee being shortlisted for further interview.
  • The right candidate must be able to type very good and grammatically balanced business letters at a very fast speed using a laptop.
  • Part of the interview process will involve typing a complete business letter of not less than 1,500 words within a maximum of 25 minutes.
  • The job holder will have strong written and verbal communication skills and the ability to interact with a variety of top-level personalities and clients.
  • The ideal candidate is required to be enthusiastic, very friendly, and have excellent relationship-building skills.


Work Type:
Remote

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