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Customer Service/Sales Officer

Rekrut Consulting

Customer Service & Support

Recruitment NGN 75,000 - 150,000
Easy Apply
3 weeks ago

Job Summary

We are looking to hire a suitable candidate to fill this position. As a Customer Service/Sales Officer you will be the first point of contact for our valued customers. Your primary responsibilities will include attending to clients, handling inquiries, processing orders, and supporting sales initiatives. You will play a vital role in ensuring our customers receive the best service and leave with a smile.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Greet and assist customers with their inquiries and purchases in a warm and professional manner
  • Provide detailed information about our products, including ingredients, pricing, and customization options.
  • Process customer orders accurately and efficiently, both in-person and over the phone
  • Handle cash and card transactions, ensuring accurate cash handling and end-of-day reconciliations.
  • Address customer concerns and resolve any issues promptly to ensure customer satisfaction
  • Support sales initiatives by promoting new products and special offers.
  • Maintain the cleanliness and organization of the front-of-house area
  • Collaborate with the baking team to ensure product availability and timely order fulfillment.
  • Assist with inventory management, including restocking shelves and updating product displays.


Requirements:

  • Previous experience in customer service or sales, preferably in a retail or food service environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for handling transactions
  • A positive attitude and a passion for delivering exceptional customer service.
  • Flexibility to work weekends, holidays, and varying shifts as needed.


Location: Gbagada


Remuneration: NGN
80,000

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