Community Partnership & Engagement Officer

Responsibilities:

Partnership Development:

• Identify and develop relationships with organisations aligned with our mission and programmes.
• Build partnerships with schools, colleges, charities, community organisations, local authorities, businesses, creative organisations and other relevant stakeholders.
• Research prospective partners and identify opportunities for collaboration, referrals, programme delivery and organisational growth.
• Initiate professional approaches to prospective partners and coordinate introductory conversations
• Maintain regular contact with existing partners and ensure relationships are actively nurtured.
• Support the development and administration of partnership agreements, Memoranda of Understanding and other partnership documentation where required.
• Maintain an active pipeline of prospective, developing and established partnerships.

Community Engagement & Outreach:

• Build relationships with communities and organisations connected to the people our programmes are designed to support.
• Support outreach activity for current and upcoming programmes.
• Identify appropriate community networks, groups and organisations through which programmes and opportunities can be promoted
• Support community consultation and co-design activities
• Gather feedback and community insight to help inform programme development and organisational decision-making.
• Help strengthen the organisation’s visibility and reputation within the communities and sectors in which we work.

Referral Pathways:

• Develop and maintain referral relationships that help children, young people and community members access relevant programmes.
• Build relationships with schools, youth services, community organisations, family services, SEND organisations, employment and skills providers and other appropriate referral partners.
• Ensure referral partners understand relevant programmes and how individuals can access them.
• Monitor referral activity and identify gaps or opportunities to strengthen referral pathways.
• Work with programme staff to support participant recruitment where appropriate.

Stakeholder Relationship Management:

• Act as a professional point of contact for designated external stakeholders
• Maintain regular and appropriate communication with partners and community contacts
• Follow up on meetings, introductions and partnership opportunities promptly.
• Coordinate partnership meetings and maintain accurate records of discussions, commitments and next steps.
• Identify relationship risks or concerns and escalate them appropriately.
• Ensure external stakeholders receive a professional and consistent experience when engaging with the organisation.

Volunteer Coordination:

• Support the recruitment and coordination of volunteers in collaboration with programme staff
• Maintain accurate volunteer records and an up-to-date central volunteer list
• Support volunteer communication, onboarding and engagement.
• Help identify volunteer opportunities across programmes and organisational activities
• Monitor volunteer engagement and support appropriate recognition and retention activities.

Partnership & Engagement Administration:

• Maintain accurate partnership, stakeholder, referral and engagement records.
• Keep contact information, meeting notes, actions and partnership status information up to date
• Maintain relevant trackers and partnership pipelines
• Use Microsoft 365, shared filing systems, project management tools and other approved organisational systems effectively.
• Produce concise updates and reports on partnership and community engagement activity.

Monitoring, Evidence & Organisational Growth:

• Track partnership and engagement activity against agreed objectives.
• Collect evidence of partnership outcomes, referrals, community engagement and stakeholder activity.
• Contribute relevant partnership and community evidence to grant applications and funder reports
• Identify emerging community needs, partnership opportunities and external developments that may be relevant to the organisation.
• Share useful intelligence with managers and programme teams.
• Contribute ideas that strengthen the organisation’s external reach and long-term sustainability.

Organisational Representation:

• Represent the organisation professionally at online meetings, partnership discussions, community forums and networking opportunities where required.
• Communicate our mission, programmes and impact clearly and accurately.
• Develop relationships based on trust, professionalism and mutual benefit.
• Maintain appropriate professional boundaries and protect confidential information.
• Ensure commitments made externally are appropriately recorded and authorised.

Requirements:

• A minimum of 3 years of experience in community engagement, partnership development, stakeholder engagement, outreach or a related role.
• Excellent written and spoken English.
• Strong interpersonal and relationship-building skills.
• Confidence initiating professional conversations and developing new relationships.
• Experience communicating with external organisations and stakeholders.
• Strong organisational and follow-up skills
• Ability to manage multiple relationships and priorities independently.
• Strong Microsoft 365 skills.
• Experience maintaining accurate contact records, databases or relationship trackers
• Confidence using technology and digital tools to improve productivity.
• Professional judgement and the ability to represent an organisation appropriately.
• Understanding of confidentiality and GDPR principles.
• Reliable internet connection and suitable home working environment.

Desirable:

• Experience supporting a UK charity, Community Interest Company or social enterprise.
• Experience working with schools, community organisations, local authorities or voluntary sector organisations.
• Knowledge of the UK voluntary and community sector.
• Experience developing referral pathways.
• Experience coordinating volunteers.
• Experience supporting grant-funded programmes.
• Experience using Microsoft 365 and shared cloud-based filing systems
• Experience using project management software such as Asana or similar tools.
• Knowledge of safeguarding principles.
• Experience supporting community consultation or co-design.

What Success Looks Like:

• Develop a strong pipeline of prospective and active partnerships aligned with organisational priorities
• Establish at least 12 new active partnerships that contribute to referrals, programme delivery, community reach or other agreed organisational objectives
• Strengthen referral pathways across key programmes and target communities.
• Maintain accurate and up-to-date partnership, stakeholder and referral records
• Ensure partnership enquiries and agreed follow-ups are handled promptly and professionally.
• Support effective community consultation and outreach activity where required.
• Maintain an organised and engaged volunteer pool in collaboration with programme teams.
• Provide regular, useful insight on partnership activity, community needs and emerging opportunities.
• Build positive relationships with external stakeholders and represent the organisation to a consistently high professional standard.

Working Hours: Monday to Friday, 10:00am–6:00pm UK time, including a paid one-hour lunch break.

Work Schedule:

• The successful candidate will be engaged on a freelance basis, with monthly payments and a standard contractor agreement.
• They will work closely with a UK-based team and should be comfortable collaborating remotely across time zones.
• Contractors are expected to maintain a professional remote working environment, reliable internet access and availability during agreed working hours.
• Occasional flexibility may be required for partnership meetings or organisational activities outside standard hours. Where possible, this will be agreed in advance.

Why Join Us?

• Play a key role in strengthening the reach and external relationships of a growing UK social enterprise.
• Develop relationships that create meaningful opportunities for children, young people and communities.
• Gain international experience working across community development, partnerships and grant-funded programmes.
• Work with organisations across the voluntary, education, community, public and creative sectors.
• Work within a collaborative and supportive remote team.
• Access modern digital systems and well-structured remote working tools.
• Have the opportunity to shape partnership and engagement approaches as the organisation grows.
• Be recognised for initiative and exceptional performance through discretionary fee reviews, additional responsibilities and other performance-based rewards.

Location: Remote, Nigeria

Remuneration: NGN 300,000–350,000 Monthly, depending on experience

Reports to: Senior leadership team

Contract Type: Full-time freelance independent contractor

How to Apply:

• An up-to-date CV
• A cover letter (maximum two pages) outlining why you are interested in the role and how your experience meets the requirements.

Note: Shortlisted candidates will be invited to an online interview and may be asked to complete a practical assessment relevant to the role.