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Client Service Officer

Syssoft

Customer Service & Support

IT & Telecoms NGN 150,000 - 250,000 Negotiable
Easy Apply
New
1 week ago

Job Summary

A software engineering company based in Gbagada, Lagos is seeking to employ the services of Client Service Officers

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Collaborate with the company teams to provide software training to clients on how to use customized software applications
  • Provide timely and thorough responses to clients' enquiries and requests to ensure client satisfaction
  • Identify clients software issues and liaise with appropriate department to resolve them
  • Participate in the presentation of the company insurance ERP to prospective clients
  • Collaborate with the development tram to ensure that client's needs are meet
  • Market company ERP insurance software.


Requirements

  • B,Sc  Insurance or any Business-related course with good knowledge of Insurance
  • Proficient in IT
  • Knowledge of ERP software
  • Proven experience in Customer Service
  • Excellent Communication skill, Problem solving skill, Teamwork Skill
  • Ability to work independently and with a team

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