CCTV Operator

Responsibilities:

CCTV Monitoring & Security:

• Monitor live CCTV footage across all assigned locations to detect and prevent security breaches.
• Identify and report suspicious activities, security risks, or incidents in real time.
• Maintain detailed logs of daily surveillance activities and incidents.
• Review recorded footage when required for investigations or audits.
• Escalate serious security concerns promptly to the Chief Security Officer (CSO) or management.
• Ensure all surveillance equipment is functioning properly at all times.

Incident Reporting & Documentation:

• Prepare and submit daily incident reports.
• Maintain accurate records of security events and actions taken.
• Assist in internal investigations by retrieving and analyzing CCTV footage.

Basic IT Support:

• Perform basic troubleshooting on CCTV systems, DVRs/NVRs, and network connections.
• Support the installation and configuration of cameras and related equipment.
• Liaise with IT personnel or external vendors for advanced technical issues.
• Ensure proper data storage, backup, and retrieval of surveillance footage.
• Monitor system performance and report faults or downtime.

Compliance & Safety:

• Ensure adherence to company security policies and procedures.
• Maintain confidentiality of surveillance data and sensitive information.
• Support periodic system checks and audits.

Requirements:

• Minimum of OND/HND/Bachelor’s degree in any related field (IT, Computer Science, or Engineering is an advantage).
• 1–3 years’ experience in CCTV monitoring or a similar security role.
• Basic knowledge of IT systems, networking, and troubleshooting.
• Familiarity with CCTV systems, DVR/NVR operations, and surveillance software.
• Strong attention to detail and ability to remain alert for long periods.
• Good communication and reporting skills.
• Ability to work shifts, including nights, weekends, and holidays if required.