CCTV Monitor/Operator
Job summary
The CCTV Monitor is responsible for observing surveillance cameras to ensure the safety of customers, staff, and supermarket assets, and for reporting suspicious activities in line with company security procedures.
Job descriptions & requirements
Responsibilities:
- Monitor live CCTV footage of the supermarket premises at all times
- Identify and report suspicious behavior, theft, or security breaches
- Maintain confidentiality of surveillance information and footage
- Ensure CCTV equipment is functioning properly and report faults immediately
- Record incidents accurately in the security or incident logbook
- Support loss-prevention efforts and internal control procedures
- Provide CCTV footage or reports when required by management or authorized personnel
- Adhere strictly to company security policies and data privacy guidelines
- Escalate security incidents promptly following approved procedures
- Carry out other lawful security-related duties as assigned
Requirements:
- Minimum of an OND certificate
- Previous experience as a CCTV Operator or in security is an advantage
- Must be tech-savvy and smart
- High level of alertness, discretion, and integrity
- Ability to work shifts, including weekends and public holidays
- Good observation and reporting skills
- Attention to detail
- Confidentiality and professionalism
- Situational awareness
- Discipline and reliability
- Communication skills
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