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1 month ago

Job Summary

This full-time role offers an exciting opportunity to contribute to our mission of revolutionizing the finance industry through innovative technology solutions. As a Call Centre Operator you will handle incoming and outgoing customer calls, resolves inquiries, ensures customer satisfaction through effective communication and problem-solving skills.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Handle customers' inquiries and complaints about the company's products and service and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.


Requirements:

  • Bachelor's Degree in Communication, Public Relations, or any related field.
  • Minimum of 3 years of Customer Service, Customer Relations, Telemarketing, Client Relations experience within the banking or financial services industry, and digital banking environment and Telecoms Industry is preferred.

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