1 month ago
Job Summary
The Account Manager Assistant is responsible for supporting the Account Manager's daily work, ensuring that customer needs are addressed in a timely manner, maintaining good relationships with customers, and assisting the Account Manager in completing project follow-up and execution.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Support Account Manager: Assist the Account Manager in managing customer relationships, including handling daily customer communications, coordinating meeting arrangements, preparing meeting minutes, and following up on meeting tasks.
- Document Management: Maintain customer files, and prepare and update customer reports, contracts, and other related documents.
- Project Coordination: Assist the Account Manager in following up on project progress, communicate with internal teams, and ensure that projects are completed on time and meet customer needs.
- Data Analysis: Assist in collecting and analyzing customer data, and prepare reports to support the Account Manager's decision-making.
- Customer Communication: Respond to customer inquiries and needs promptly to ensure that customer issues are resolved quickly and effectively.
- Market Research: Assist in conducting market research and provide the Account Manager with information on market trends and competitors.
Requirements:
- Bachelor's degree or above, marketing, business management or related majors preferred
- Have good communication and organizational skills and be able to work in a multi-tasking environment.
- Have a basic understanding of marketing and account management.
- Proficient in using office software (such as Microsoft Office suite).
- Meticulous and patient, with good time management skills.
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