Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Sakopower
Customer Service & Support
1 week ago
The Customer Complaints & After-Sales Service Officer is responsible for managing customer complaints, maintaining accurate records of faulty and repaired inverters, and coordinating the after-sales service process. The role involves recording all incoming and outgoing inverters, monitoring repair progress, following up with engineers,
Thronos Alliance
Customer Service & Support
1 week ago
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
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Spurt Solutions
Customer Service & Support
1 week ago
The Customer Success Analyst is the primary advocate for Spurt!’s users and a critical bridge between customers, product, engineering, and leadership. This role combines user research, customer success execution, product education, and feedback analysis to ensure Spurt!’s products deliver real, measurable value.
Streamsoft Innovative Limited
Customer Service & Support
1 week ago
We are seeking a smart, customer-focused, and proactive Call Centre Representative to join our Customer Service team.
Caramella Signatures
Customer Service & Support
1 week ago
We are seeking to hire a Customer Experience Associate to join our team.
Tri-A service
Customer Service & Support
2 weeks ago
We are seeking to hire a Customer Service Officer to join our team.
Interra Networks Ltd
Customer Service & Support
2 weeks ago
We are looking for a Call Center Representative who will be a liaison between our company and its customers. In this role, you will be responsible for handling inbound and outbound calls professionally, resolving customer issues and inquiries, and fostering strong relationships with customers while professionally representing our company.
2 weeks ago
We are seeking a highly experienced licensed customs broker with strong hands-on knowledge of Nigerian customs procedures and cargo-clearance operations. Someone who can independently manage customs documentation, entries, duty assessments, examinations, and cargo clearance while maintaining effective relationships with customs and stakeholders.
2 weeks ago
We are seeking a responsible and experienced Customer Service Officer to manage our Client communications and provide accurate information while ensuring good customer relationship.
Laiedon Innovations
Customer Service & Support
2 weeks ago
We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Greenwood Limited
Customer Service & Support
2 weeks ago
Greenwood Limited is seeking a professional, customer-focused, and experienced Customer Care Representative to join our team. We are looking for someone who is professional, empathetic, proactive, and solutions-driven , with the ability to create positive customer experiences and represent the company professionally.
CoreHR Consulting
Customer Service & Support
2 weeks ago
We are looking for a Visa and Ticketing Officer to join a growing operations team. The role covers end to end visa application processing, airline ticketing and reservations, and client documentation support for a high volume leisure and corporate client base.
2 weeks ago
We are seeking to hire for the role of Cashier for our restaurant
Jorvit School LTD
Customer Service & Support
2 weeks ago
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, provide accurate information about products and services, and ensure an excellent customer experience.
Talking-Bole Nigeria limited
Customer Service & Support
2 weeks ago
Attend to clients inquiries physically and across all social media platforms. Basic knowledge on content creation.
2 weeks ago
Our client is seeking a female professional and customer-focused front desk officer to manage customer interactions, handle laundry operations at the front office, and ensure excellent delivery.
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