Customer Service & Support Jobs in Nigeria
With 172 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Smart Grace Business Enterprise
Customer Service & Support
2 weeks ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a help
PJek Enterprise
Customer Service & Support
2 weeks ago
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
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2 weeks ago
We are hiring an energetic, customer-focused Sales Representative to manage game session sales and oversee our snooker and chess playing area
Swift Educational Consult
Customer Service & Support
2 weeks ago
We are seeking an experienced and commercially minded Head, Trust Services to lead our Trust Services function and play a key role in building the next phase of the business. This is a senior leadership role combining business development, trust administration, client advisory, technical oversight, regulatory discipline and team leadership.
L'Styleum
Customer Service & Support
2 weeks ago
A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.
JV Management Consulting Limited
Customer Service & Support
2 weeks ago
TLP Media is seeking a warm, intelligent, and customer-focused Customer Relations Manager to serve as the first point of contact for clients. The ideal candidate should possess excellent interpersonal skills, be capable of converting inquiries into paying customers, and maintain professionalism while enforcing company policies and procedures.
Eseoghene Joy Confidence Ventures
Customer Service & Support
2 weeks ago
The Customer Service Representative (CSR) serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and ensuring a positive customer experience at all times. The ideal candidate is friendly, patient, solution-oriented, and able to communicate clearly
Nath Nail Academy Limited
Customer Service & Support
2 weeks ago
Dedicated and personable Customer Service Representative with experience assisting clients, resolving inquiries, and ensuring customer satisfaction. Skilled in problem-solving, communication, and building positive customer relationships. Committed to delivering high-quality support and enhancing the overall customer experience.
SabiRecruit
Customer Service & Support
2 weeks ago
We are seeking a proactive and customer-focused Customer Service Officer to join our remote team. The ideal candidate will be responsible for managing customer inquiries, providing timely support, maintaining positive client relationships, and representing the company professionally across communication channels.
HrmOffice Limited
Customer Service & Support
2 weeks ago
As a Customer Success & Implementation Specialist, you will own the customer onboarding and activation process end-to-end. Your goal is to ensure every customer transitions smoothly from setup to active usage, reducing time-to-value and driving long-term success.
Lotwin Gaming Ltd
Customer Service & Support
2 weeks ago
Long-term, fully remote part-time customer follow-up role for Nigeria-based applicants. Use your own phone, communicate in clear English, work within 10:00 a.m.–6:00 p.m. WAT, and receive negotiable daily pay. Start as soon as possible.
Planexi Global Consult Limited
Customer Service & Support
2 weeks ago
An established travel, tours and events company in Karu Abuja is hiring Business Development Executives to win new clients through field marketing, sales and relationship building. Ideal for target-driven, outgoing professionals living in or near Karu. Competitive salary plus commission.
Deepthink Global Concept Ltd
Customer Service & Support
2 weeks ago
We are hiring a Customer Service Specialist
Ashmed Integrated Health Services Limited
Customer Service & Support
3 weeks ago
We are seeking an experienced Call Centre Officer to manage enrollee enquiries, complaints, healthcare access and pre-authorisation requests. The role involves assessing requests, issuing appropriate pre-authorisation codes, coordinating with providers, providing clinical guidance within scope, and ensuring timely resolution of cases.
Ugo Monye Limited
Customer Service & Support
3 weeks ago
The Customer Service Associate is responsible for supporting the day-to-day customer experience functions by engaging with physical and virtual clients, processing and confirmation of order process, supporting logistics, and assisting with visual merchandising. The role ensures that customers receive timely, professional, and accurate service.
House Of Blanks
Customer Service & Support
3 weeks ago
This is an exciting opportunity for someone who enjoys interacting with customers, learning new things, working online, and finding creative ways to turn enquiries into sales. You'll be the bridge between our customers and our online store—making sure customers get quick responses, orders are properly handled, and the online channel continues t ...
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