Customer Service & Support Jobs in Lagos

The Client Retention & Engagement Specialist is responsible for nurturing relationships with existing and past clients through structured follow-up communication. This role focuses on calling and messaging clients to: Check on their progress after services, Remind them of recommended follow-up appointments, Re-engage inactive clients, Gather fe ...

The Client Experience Lead/Manager oversees the full client journey, ensuring seamless communication, excellent service standards responsible for providing excellent customer service, managing client inquiries, booking appointments, and ensuring a smooth customer experience from entry to exit. This role is the heartbeat of customer interacti ...

Responsible for assisting customers, promoting products, and delivering excellent customer service to support sales goals.

We are looking for motivated Sales Attendants to support store operations, assist customers, and ensure product displays and aisles are always well-organized.

We are seeking a friendly and customer-focused Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.

The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving inquiries, and ensuring a positive customer experience. The role involves handling calls, messages, and complaints professionally while maintaining accurate records and delivering excellent service.

The Client and Operations Analyst will support the company’s operations by assisting with digital marketing activities, client relationship management, business operations, and basic business development support. The ideal candidate is proactive, detail-oriented, tech-savvy, and eager to learn. This role requires working closely with the CEO

The Sales Representative is responsible for delivering excellent customer service, driving sales, and maintaining an organized, welcoming store environment. This role supports the overall success of the store by helping customers find the right products, providing product knowledge, and ensuring a positive shopping experience.

The E-Commerce Associate will be responsible for supporting day-to-day online store operations, ensuring a seamless shopping experience for our customers. This includes product listings, order processing, inventory monitoring, customer support, and assisting with digital marketing activities.

As a Customer Service Representative, you will be responsible for delivering exceptional client care throughout the customer journey in-store. You will focus on managing inquiries, resolving service concerns, ensuring follow-up after treatments, and supporting client loyalty initiatives. This role emphasises client relationship management, prob ...

The Social Media Manager/Digital Officer on a 6 months contract that will manage the supermarket’s digital presence, oversee content for in-mall display screens, train support staff, and deploy innovative strategies to boost visibility, engagement, and business growth.

We’re looking for a proactive, organized, and people-focused Customer Service Agent to join our growing retail team. The ideal candidate will handle customer inquiries and complaints, manage online and phone orders, and coordinate deliveries within Lagos and across Nigeria.

We are in need of a reliable and efficient Stock Clerk who will be responsible for organizing and stocking shelves, ensuring products are displayed neatly and are in good condition. Candidates must reside with Ajah and chevron axis, Lagos