Supply Chain and Operations Specialist

Responsibilities:

• Oversee the entire supply chain process from procurement, inventory management, warehousing, and distribution of healthcare products and medications.
• Ensure seamless coordination between suppliers, logistics partners, internal stakeholders, and healthcare facilities to meet delivery timelines.
• Anticipate and resolve supply chain disruptions or delays to maintain product availability and patient care standards.
• Analyze current supply chain operations and identify inefficiencies or bottlenecks in procurement, inventory, and distribution processes.
• Implement improved workflows that streamline operations, reduce cycle times, and minimize wastage or stock-outs.
• Enhance Performance, Reduce Costs, and Improve Service Levels
• Collaborate with procurement and finance teams to negotiate favorable terms with vendors and suppliers while maintaining product quality.
• Monitor inventory turnover rates and implement demand forecasting methods to optimize stock levels and reduce holding costs.
• Manage Cross-functional Teams and Foster Collaboration
• Facilitate regular communication between departments to align supply chain activities with clinical and operational needs.
• Provide training, mentorship, and performance feedback to team members to foster a high-performing supply chain team culture.
• Establish and track key supply chain metrics such as order fulfillment rate, inventory accuracy, supplier performance, lead time, and logistics costs.
  
• Use dashboards and reporting tools to provide real-time visibility into supply chain performance.
• Conduct regular audits and root-cause analyses to drive quality and efficiency across the supply chain.
  
• Initiate cost-saving initiatives and operational innovations in response to market changes or internal challenges.
• Maintain up-to-date knowledge of industry regulations, including Good Distribution Practices (GDP), healthcare logistics standards, and pharmaceutical handling guidelines.
• Develop and implement risk mitigation strategies for supply chain disruptions, such as supplier failures, transport delays, or product recalls.
• Create contingency and emergency response plans to ensure the continuity of medical supply chains during crises or pandemics.
• Collaborate with the quality and compliance teams to manage product recalls, shortages, or stock rationalizations.
• Build and maintain effective relationships with suppliers, third-party logistics providers, and internal stakeholders.
• Act as a key point of contact for escalations and issue resolution related to supply chain activities.
• Evaluate and onboard new vendors and service providers based on performance, compliance, and value delivery.
• Provide regular performance reports and updates to senior leadership on supply chain metrics and improvement initiatives.
• Contribute to the development of strategic supply chain plans aligned with overall organizational goals.

Requirements:

• Bachelor's degree in Supply Chain Management, Operations, Business Administration, or related field.
• Minimum of 5 years of experience in supply chain and operations, with at least 2 years in a leadership role.
• Strong analytical and problem-solving skills, highly proactive.
• Excellent communication and interpersonal skills