Job Summary
We are looking to hire an experienced individual to fill this position.
- Minimum Qualification:HND
- Experience Level:Mid level
- Experience Length:2 years
Job Description/Requirements
- Greet clients, inquire into their appointment status, and relay information to the associated spa therapist
- Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure
- Oversee the cleanliness and sanitization of the premises and ensure that any waste material is properly disposed of
- Deal with membership inquiries, push membership sales and take and administer bookings
- Assist front desk representatives in handling telephones during busy hours and providing information over the telephone and in-person
- Provide spa tours to new or prospective clients and make them aware of the services and facilities offered
- Replenish supplies required for massages, facials, and manicures on a regular basis
- Coordinate efforts to ensure timely and accurate delivery of supplies and equipment
- Distribute linen such as fresh sheets and towels in treatment rooms and assist in laundry duties such as washing and drying towels and aprons
- Sanitize bathrooms, grooming rooms, and wet areas as per the standards set by the spa management
- Instruct clients on where they can change their clothes and assign lockers to them
- Assume responsibility of opening and closing the spa at designated times
- Process payments for services rendered and ensure that bookkeeping activities are performed to manage cash and credit card transactions
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