Software Engineering Manager (ISW Principal Engineer)

Responsibilities:

Data Collection & Analysis:

• Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature.

Data Management

• Take overall responsibility for designing, developing and delivering data management systems that meet organizational needs.

Requirements:

• Academic qualification of a University / Post Graduate (Masters Degree)
• Wide and deep experience providing expert competence (Over 10 years to 15 years )
• Managerial Experience: Experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework. (Over 6 years to 10 years)

Tools

• Development: NetBeans; Visual Studio; IntelliJ; Eclipse; VSCode
• CI/CD:Jenkins; Kubernete; Fortify; Bit Bucket
• Scrum (Agile): Jira; Confluence

Behavioral Competencies:

Strategic mindset

• Sees ahead to future possibilities and translates them into breakthrough strategies. For example, is a strong big-picture thinker; makes frequent, clear references to the organization's vision and strategy and the efforts required to drive them forward. Effectively integrates long-term opportunities and challenges with day-to-day activities.

Drives vision and purpose:

• Paints a compelling picture of the vision and strategy that motivates others to action. For example, champions a clear purpose and vision persistently and uses this sense of mission to overcome resistance and hardships.
• Speaks regularly about why the work is important to the world.

Optimizes work processes:

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, motivates people to produce highest quality outcomes and pursue continuous improvement. Sees that problems are well examined and improvements are integrated into all relevant work processes.

Manages complexity:

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, sees the systematic elements of issues' the major connections, linkages, and interdependencies.
• Ensures the organization has reliable ways to gather needed information.

Ensures accountability:

• Holds self and others accountable to meet commitments. For example, emphasizes accountability, measures organizational performance against goals, addresses poor team performance, does not accept blaming others or excuses.

Decision quality:

• Makes good and timely decisions that keep the organization moving forward. For example, urges cross-functional analysis, supported by robust data and sound logic, removing obstacles to widespread cooperation on key decisions.
• Makes tough decisions and difficult trade-offs, skillfully balancing analysis with decisiveness.

Cultivates innovation:

• Creates new and better ways for the organization to be successful. For example, allocates resources to build a solid innovation portfolio and take advantage of new opportunities.
• Fosters a climate that supports and rewards creativity and innovation; removes obstacles to creativity.

Manages ambiguity:

• Operates effectively, even when things are not certain or the way forward is not clear. For example, champions change and rallies people to take swift and effective action; offers a clear path forward. Discerns and capitalizes on promising opportunities during ambiguous times.

Communicates effectively:

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, ensures a free flow of information throughout the organization.
• Delivers messages effectively to all levels of the organization; creates forums for people to express themselves openly and regularly.

Drives engagement:

• Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, delivers inspiring messages that bring to life the broader meaning behind people's work.
• Creates an environment where people's contributions are noticed and valued.

Plans and aligns:

• Plans and prioritizes work to meet commitments aligned with organizational goals. For example, takes steps to coordinate and align plans across workgroups; supports strategic objectives with aggressive yet realistic time frames; shares some critical objectives to help with prioritizing and planning.

Nimble learning:

• Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, encourages and conveys the value of exploration and learning; reinforces the value of experimenting.
• Takes steps to ensure that the organization is keeping track of and communicating lessons learned.

Drives results:

• Consistently achieves results, even under tough circumstances. For example, fosters organization-wide enthusiasm to surmount obstacles; inspires people to achieve results, even when the path ahead is difficult.
• Champions a results focused culture focused on meaningful tasks and energetic action.

Collaborates:

• Builds partnerships and works collaboratively with others to meet shared objectives. For example, takes initiative to build and promote a culture of collaboration and of open, fearless communication across the organization.
• Adeptly pursues and integrates a wide range of perspectives.

Customer focus:

• Builds strong customer relationships and delivers customer-centric solutions. For example, supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.
• Creates partnerships with customers; identifies some ways to build and strengthen these relationships.

Develops talent:

• Develops people to meet both their career goals and the organization's goals. For example, builds long-term succession for key roles.
• Builds a learning culture in the team; uses teachable situations to offer insightful coaching.
• Recommends and facilitates activities and assignments that help people grow.

Builds effective teams:

• Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. For example, builds a leadership team that advances organizational strategies.
• Enables cross-functional teamwork; builds team spirit across the organization.
• Models teamwork; partners well with a wide range of leaders.

Builds networks:

• Effectively builds formal and informal relationship networks inside and outside the organization. For example, connects people with one another in ways that help advance the organization's goals. Has a presence in the wider industry and across various boundaries; is active in the conversations that shape the landscape.

Manages conflict:

• Handles conflict situations effectively, with a minimum of noise. For example, effectively and fairly resolves issues between departments and functions.
• Treats conflict as a chance to have an open discussion and identify better solutions; finds common ground and builds consensus among multiple stakeholders.

Technical Competencies:

Application Development:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on developing software using programming languages.

Database Administration:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on designing, implementing, maintaining and administering databases.

Engineering Design:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on executing engineering designs using the appropriate methods, tools, processes and software.

Architecture:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on designing architectures that meet system and service requirements.

Business Requirements Analysis:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on analyzing the business requirements that IT solutions must meet.

Data Management:

• Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on acquiring, organizing, protecting and processing data to fulfill business objectives.

Verbal Communication:

• Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.

Project Management:

• Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost, time and quality parameters.

Writing skills:

• Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective writing skills to express ideas, request actions and formulate plans or policies.

Review and Reporting:

• Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on reviewing and creating relevant, lucid and effective reports.

Commercial Acumen:

• Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.

Computer skills:

• Independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.

Planning and Organizing:

• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Analytical Processes:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on supporting research schedules using appropriate analytical processes and procedures.

Policy and procedures: 

• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

Data Collection and analysis:

• Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.

Project Planning:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on sequencing and scheduling tasks into a project plan.

Assessment:

• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.

Costing and Budgeting:

• Works without supervision and provides technical guidance when required on costing, budgeting and finance tasks.

Risk Management:

• Uses comprehensive knowledge and/or skills to act independently while providing guidance and training to others on identifying, assessing, prioritizing and managing risks in a production process.

Resourcing and Workforce Planning:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on ensuring the organization can recruit people with the skills it needs to achieve competitive advantage, while also balancing its resources in order to meet short-term and long-term strategic goals.

Customer Technical Support:

• Works independently using comprehensive knowledge and skills to guide and train others on identifying and diagnosing customers' technical problems, then resolving those problems by choosing the best authorized solution.

Customer Service Delivery:

• Works independently using comprehensive knowledge and skills while guiding and training others on meeting high customer service standards.

Engineering Development:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on achieving engineering development targets using appropriate methods, tools, processes and software.

Engineering Implementation:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on implementing engineering designs, evaluating outcomes and then making improvements as needed.

Engineering Specification:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on producing technical engineering specifications and related materials.

Engineering testing:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on testing, evaluating and improving engineering outcomes.

Knowledge Management:

• Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on the development of a knowledge management system that can help the organization achieve its goals by collecting and using the information, data and intellectual resources of its employees.

Performance Management:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on building a high-performance culture by designing and delivering programs that accurately assess and recognize the skills and capabilities that the organization needs to achieve success.

Network/IT security:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on maintaining the security, integrity, compliance and continuity of IT systems and services.

Product Development:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on developing products using appropriate methods, tools, processes and software.

Web Development:

• Uses comprehensive knowledge and skills to act independently while guiding and training others on the development and implementation of website structure and content.

Technical Support:

• Works independently using comprehensive knowledge and skills to guide and train others on identifying and diagnosing technical problems, then resolving those problems by choosing the best authorized solution.

Managing Change:

• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.

Strategic Planning:

• Applies comprehensive knowledge and/or skills to independently engage in strategic planning.

Development: Angular; C# .Net; Java; React

Development: Angular; C# .Net; Java; React

Database: MONGO; MSSQL; ORACLE

Database: MONGO; MSSQL; ORACLE