Relationship Sales Officer

Responsibilities:

• Build & maintain relationships with clients.
• Convert generated leads to sales within the specified time frame
• Achieving individual and team sales goals through proactive selling techniques
• Recommend other estate projects based on customers’ preferences to increase sales
• Follow up with potential customers to finalise sales
• Inform customers of special promotions, offers and discounts to boost sales.
• Collaborate with team members to implement promotional strategies and campaigns
• Respond to customers' inquiries, ensuring active engagement with the online community
• Gather and report customer feedback for insights on improving services.
• Assist in the creation of marketing message campaigns to drive customer engagement and sales.
• Participate in organising and promoting sales events, webinars or project launches
• Escalating & resolving concerns as raised by clients
• Conduct reviews to ensure that clients are satisfied with services rendered
• Maintain relationships with clients and coordinate on client queries post booking formalities till possession.
• Assist the client with all queries pertaining to legal, agreement, registration, etc.
• Identify the discrepancies and include them in the notification of management at the right time.
• Prepare various reports on a daily, weekly, quarterly, and monthly basis.
• Ensure the regular monitoring of the client’s projects and payments, and update the client on the same.
• Assume additional responsibilities as assigned.

Requirements:

• Excellent communication and interpersonal skills.
• 3-5 years of sales experience
• Degree in a related field