Support/Credit Officer
Job summary
We are seeking proactive, ethical, and community-driven Support/Credit Officers to expand our outreach and manage our growing loan portfolio and expanding services. The successful candidates will work directly with grassroots communities, especially market women and small-scale entrepreneurs, promoting financial inclusion while advancing our broader mission of poverty reduction and empowerment. The Support/Credit Officer will report directly to the Branch Head and the Chief Executive Officer (CEO).
Job descriptions & requirements
Responsibilities:
- Visit markets and community clusters regularly to engage market women and small-scale entrepreneurs
- Mobilize and encourage eligible women to become members of Gbonse Foundation for Economic Development
- Clearly explain the organisation’s services, including microcredit, financial literacy, women empowerment initiatives, and access to basic legal support
- Identify and assess prospective borrowers through field visits and background checks
- Prepare and submit loan appraisal reports for approval
- Facilitate loan disbursement and ensure proper documentation
- Monitor loan utilization and provide financial guidance to clients
- Ensure timely loan repayment and actively manage recovery of overdue accounts
- Maintain accurate client records and portfolio performance reports
- Identify clients facing social or legal challenges and refer them appropriately within the organisation’s support framework
- Build and sustain strong relationships within assigned markets and communities
Requirements:
- Minimum of OND/HND/BSc in Finance, Accounting, Economics, Business Administration, Social Sciences, or related field
- 1–3 years’ experience in microfinance, banking, NGO field operations, credit administration, or related field,
- Background or training in Accounting is an added advantage
- Prior experience in microfinance operations is a strong advantage
- Strong communication and community mobilization skills
- Willingness to work extensively in the field across Lagos markets
- Ability to meet performance and recovery targets
- Demonstrated interest in poverty alleviation and women's empowerment
- High level of integrity and accountability
- Strong interpersonal and persuasion skills
- Confidence speaking in public and engaging community groups
- Good analytical and basic accounting skills
- Self-motivated and target-driven
Remuneration: Competitive and performance-based, with opportunities for professional growth and meaningful social impact.
Application Deadline: Please apply immediately or by 31st March 2026.
We are an equal opportunity employer and do not discriminate on the basis of gender, ethnicity, religion, disability, or background. Qualified women and persons from underserved communities are strongly encouraged to apply.
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