IT Release Management Officer

Job Description

Responsible for controlling the releases to service assets and configuration items across the entire service lifecycle. Set out standard methods and procedures to use when implementing all releases

Qualifications

First degree Software infrastructure management and configuration management, Knowledge of JIRA, confluence, and Remedy tools, Excellent analytical skills, excellent written and verbal communication skills. Experience with Agile methodologies Experience in coordinating cross-functional work teams.

Additional Information

Behavioural Competencies

Generating Ideas Interpreting Data Following Procedures Articulating Information Meeting Timescales

Technical Competencies

Capacity Management Configuration Management IT Support Change Management Application Knowledge for Support Service Level Management

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