Mental Health Professionals (Helpline Counsellor & Teletherapist)

Responsibilities:

• Provide mental health first aid via the She Writes Woman helpline or digital channels
• Provide psychological assessments and therapeutic interventions to individuals or groups. Maintain detailed records in line with ethical requirements and SWW standards.
• Participate in supervision, training, and continuous development.
• Contribute to mental health advocacy, psychoeducation, and awareness programs.
• Collaborate with other professionals and stakeholders in beneficiary care and support. 

Requirements:

• A Bachelor’s Degree (BSc) in Psychology or related field from a recognised institution (for helpline counsellors).
• A Master’s Degree (MSc/MA) in Clinical Psychology, Counselling Psychology, Health Psychology or a closely related mental health field (for teletherapists)
• At least 3 years of post-qualification clinical experience in a hospital, community mental healthcare, school-based, NGO/humanitarian or private practice setting. 
• Ability to communicate effectively, both in speech and writing, and to provide counselling in other Nigerian languages such as Pidgin, Igbo, Hausa, Yoruba, etc.
• Demonstrated experience in providing faith-based counselling.
• Ability to carry out psychological assessments and case formulation.
• Competence in using CBT, ACT & Mindfulness.
• Familiarity with the ethical codes of conduct and mental health legislation in Nigeria.
• Excellent interpersonal, communication, documentation, and problem-solving skills.
• Strong computer literacy for telehealth or digital records, including Google Docs, Sheets, Drive, Slides, etc.
• Cultural sensitivity and a client-centred approach.
• Ability to work independently and as part of a team. 
• Experience working with underserved populations or in humanitarian contexts.
• Familiarity with providing mental health services via digital platforms.
• Certification or training in Trauma-Focused Therapy and/or Addiction Counselling.
• Prior involvement in mental health advocacy and policy work.
• Full or provisional licensure by the Nigerian Association of Clinical Psychologists (NACP) or any recognised professional body relevant to practice. 

N/B This is not a remote role; it is an in-office position and operates on a shift basis.