How we support the Whole You :
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
The Fleet & Facilities Administrator must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Fleet OperationsOn behalf of the client, work with all the assigned vehicles, drivers and vendors in line with the car policy and operational needs Operation of a fleet up to 500-vehicles owned by the client
Procurement and Vendor ManagementManage the vendor procurement and management practices of the various sites and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines. Benchmark services across properties within the country as well as across the region. Administer the virtual approval process for contract execution Co-ordinate and monitor the contractor management program
Facilities OperationsImplement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance. Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained Recommend continuous quality improvement practices across the region, ensuring initiatives in one country are followed up in the other parts of the region to maximize the benefits to Merck Ensure consistency of regional policies & procedures with constant updating of OneView and that all staff have adequate familiarity with the systems as well as the policies Implement, comply with and audit all internal management systems, for quality assurance Assist with the coordination of relocations activities Ensure all Financial Management requirements are completed in a timely and accurate manner. Manage all health and safety workplace issues and actively participate in health and safety reviews.
Risk ManagementCoordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Ensure data integrity of all information loaded into systems and comply with the audit process from time to time Assist in the development of guidelines and strategies to protect health and safety of staff and others, client and Jones Lang LaSalle reputations. Ensure disaster recovery and business continuity planning is implemented and maintained. Ensure escalation procedures are in place and observed for incident and problem reporting including advice to Client Regional Managers and insurance company.
Profitability/ Savings Initiatives :Develop initiatives and strategies that lead to cost savings and service improvement
Customer Service / Client Relationships:Evaluate service response time and analyze occupants’ service request trends and suggestions Ensure feedback from client sessions is recorded and responded to the satisfaction of the end user. Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region. Lead by example and groom the team in achieving maximum client satisfaction level
Reporting:Ensure that the team delivers meaningful inputs across the region in the development of monthly management reports. Review monthly financial reports including the preparation of accruals and variance analysis with JLL and Client Regional Managers (as required). Assist in the budgeting and Recommit process including reviews with Client Regional Managers as required.
Training:Ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the Jones Lang LaSalle senior Account team to devise new and innovative methods of learning built around skill development, leadership and succession planning Assign buddies for new team members to ensure team work, consistency & rationalization of the team
Leadership / Staff Management:Actively encourage an environment that supports teamwork, co-operation & performance excellence Act as supervisor and a coach for the team ensuring high staff morale, trust and work ethics.
On-site –Lagos, NGA
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.
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