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1 week ago

Job Summary

We are looking to hire a data analyst and commcare consultant to join our team. The ideal candidate will take responsibility for managing our master data set, developing reports, troubleshooting data issues as well as building commcare form applications

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements


Data Analyses:

  • Managing master data, including creation, updates, and deletion.
  • Managing users and user roles.
  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.
  • Commissioning and decommissioning of data sets.
  • Processing confidential data and information according to guidelines.
  • Helping develop reports and analysis.
  • Managing and designing the reporting environment, including data sources, security, and metadata.
  • Supporting the data warehouse in identifying and revising reporting requirements.
  • Supporting initiatives for data integrity and normalization.
  • Assessing tests/ implementing new or upgraded software and assisting with strategic decisions on new systems.
  • Generating reports from single or multiple systems.
  • Troubleshooting the reporting database environment and reports.
  • Evaluating changes and updates to source production systems.

Application Building:

  • Develop new case management systems for project activities with respect to data enumeration in the Commcare Application.
  • Building registration tools, follow up forms, case closure forms, various surveys, and other forms within the application.
  • Review existing Commcare-based case management systems and adapt the questions, form, and form structure to ensure that the forms and content of the system are applicable to the program that will use them.

Content Review and User Requirements:

  • Work closely with subject matter experts in ERD, protection, and MEAL to gather user requirements and to become extremely familiar with the workflow and tools that are currently being used by the ERD and protection teams
  • Review the existing case management tools and workflow that have been designed by the respective teams
  • Collaborate with subject matter experts to understand the content and purpose of the questions and form
  • Provide input, as needed, on how to structure forms and questions to ensure that Commcare features can be used.


  • Upon completion of the build, conduct and/or support testing of the system to ensure the design, functions, workflow, and logic of the questions and forms are working as intended.
  • Conduct UAT with key stakeholders and users
  • Support program teams to conduct a field test
  • Integrate any changes identified by end users, system managers, and subject-matter experts.


  • Provide handover training to system administrators (“power-users“)
  • Ensure that Information Management (IM) staff have expert knowledge of the system prior to departure
  • Ensure that key staff have the ability to conduct trainings with field-based staff inside Syria
  • Work collaboratively with IM and MEAL staff


  • Solicit advice from subject-matter experts to ensure the material is in line with technical best practices
  • Conduct regular check-ins with the MEAL Coordinator and IM Managers to ensure project fidelity
  • Provide demos at key stage-gates.


  • Bachelor’s degree in computer science or other information technology background, Masters is preferred but not required.
  • 3 - 5 years of professional experience in Information Communication Technology (ICT)
  • At least 3 years of experience building applications in Commcare is required
  • Ability to analyze existing tools and databases and provide software solution recommendations.
  • Ability to translate business requirements into non-technical, lay terms.
  • High-level experience in methodologies and processes for managing large-scale databases.
  • Demonstrated experience in handling large data sets and relational databases.
  • Experience building applications in Commcare
  • Experience conducting application/systems tests
  • Experience conducting trainings is preferred, but not required
  • Experience in the NGO or humanitarian sector is desirable
  • Proven ability to produce quality outputs within designated deadlines
  • Proven ability to work well others
  • Proven experience as a self-starter and collaborator

Remuneration: NGN

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