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Customer Service/Telesales Rep

Job Summary

We’re seeking an individual who is personable and naturally friendly, detail-oriented, bright and inquisitive, and excellent communicators. You will work in a fast-paced environment and utilize your skills to provide a consistent, exceptional customer service experience.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description



Responsibilities include:
  • Interacting with Customers to provide excellent customer service, answers to questions and problem resolution
  • Using critical thinking and remaining solution-focused throughout customer interactions
  • Creating customer loyalty by offering customers the identified products and services to benefit their needs
  • Sell over the phone by understanding the needs of the customer and tailoring the best solution or product/service

Why Should You Apply:

  • You’re passionate and want to make a difference in people’s lives
  • You’re excited about being part of a collaborative team and providing ideas for process improvement and innovation
  • You love interacting with customers and building loyalty
  • You are seeking excellent training and development opportunities and a professional environment
  • You are looking for competitive wages and performance-based annual bonus opportunity
  • You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and pension plan

Qualifications
  • Minimum of OND, HND, BSc
  • Experience in Telesales or Customer Service

Preferred Skills/Experience
  • Strong phone communication skills
  • Problem-solving/critical thinking skills
  • Proven time-management skills
  • Leadership experience a plus
Salary plus commission inclusive

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