Sales Manager

Responsibilities:

• Achieve and exceed goals through sales strategies, clientelling, sourcing new clients and maintaining and building productive long-term relationships with existing clients
• Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
• Stay current with market competition, industry, watch trends and client shopping behaviors
• Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business 
• Support an environment of teamwork, trust and collaboration with peers, clients and supervisors
• Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team
• Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience
• Performance management of sales executive, providing feedback and development opportunities
• Maintaining visual merchandising to company standards
• To revive all major dormant accounts into active buying customers. 
• To resuscitate past corporate accounts, government business and sign-up new clients
• To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches
• Completion of all training requirements from our brands through E learning and other sources
• Ensuring all team members adhere to the company dress code standards at all time

Requirements:

• Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply)
• Masters’ degree in any discipline will be an added advantage
• Current knowledge of watch trends and competition in the marketplace
• Preferably 12 - 15 years’ work experience in sales with 5 - 7 years in managerial level
• Ability to communicate effectively with clients and team (both oral and written)
• Numerate with ability to understand and analyze sales performance
• Leading, mentoring and coaching of high performing sales teams
• Retail management experience ideally within a luxury environment
• Jewellery or timepiece product knowledge
• Advanced selling skills and negotiation skills
• Proven track record of sales achievements
• Proven record of inspiring and motivating teams

Working Conditions:

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
• Working both inside and outside of the office (client visit and business trips- Local and international)