5 courses found

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Online 0
Offline 5
Blended 0

Location

Victoria Island 1
Lagos 2
lagos 1
Ikoyi, Lagos 1

Institution

Knowledge Exchange Centre 1
Ciel Consulting 1
Astute Trainers and Consultants 1
Cynosure Professional Services Limited 1
Jobberman Learning 1

Knowledge Exchange Centre

Victoria Island

Offline

Customer Service

Communication and customer service are two vital skills that staff of every organisation must possess. We deal with people everyday both within and outside our organisations. One’s ability to provide excellent communication and customer service delivery can take customers’ experience from good to exceptional. This one way of ensuring customer loyal to the company and its brand.  View more

Ciel Consulting

Lagos

Offline

Customer Service

Customer Relationship Management focus on how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers.   View more

Astute Trainers and Consultants

lagos

Offline

Customer Service

Customer Relationship Management (CRM) is one of the most important components for sustenance and growth of an organization. CRM efforts are usually targeted at facilitating better customer interactions and greater understanding about customers; thus helps an organization build competitive advantages. This training is tailored towards imparting global Customer Relationship Management best practices on participants.   View more

Cynosure Professional Services Limited

Ikoyi, Lagos

Offline

Customer Service

Contact/ Client Management is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization's competitive position and increases its profitability.   View more

Jobberman Learning

Lagos

Offline

Customer Service

Consumer behaviour is about the approach of how people buy and use merchandise and services. This course will show you how best to understand consumer behaviour and how your understanding will assist your business entities to be more practical at selling, designing, development of products or services, and every other different initiative that impacts your customers.   View more