Customer Service & Support Jobs in Nigeria

FMR Agency is recruiting a proactive, customer-focused, and commercially minded Customer Service Representative to support the sales and customer experience operations of our client.

Be the friendly face of our travel agency, handle client inquiries, resolve concerns, and deliver great service at every touchpoint. Strong communication and problem-solving skills needed; customer service experience is a plus. Wuye, Jahi, or Wuse residents.

We are looking for an experienced Export Freight Forwarding Officer to manage export shipments from Nigeria. The role involves booking, export documentation, customs coordination, shipping arrangements, shipment tracking and communication with clients, shipping lines and clearing agents

Drive sales, generate new leads, follow up with customers, and build strong customer relationships through proactive online and field sales.

The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.

We are hiring a responsible, dedicated and professional Customer services representative in our reputable company, who will attend to customers’ inquiries and requests.

We are seeking a highly organized and proactive Operations Assistant to support the day-to-day logistics and operational activities of the company. The successful candidate will assist with coordinating deliveries, tracking shipments, communicating with drivers and customers, maintaining operational records.

The Warehouse Assistant plays a vital role in supporting the smooth operation of daily logistics and inventory management. This position is responsible for handling goods efficiently, maintaining organization, and ensuring accurate order fulfillment.

The ideal candidate is organized, digitally proficient, and experienced in inventory handling, picking, packing, order processing, dispatch coordination, and operational reporting. You should be able to work efficiently in a fast-paced environment while maintaining high standards of accuracy, product care, and service delivery

We seek an experienced and highly organized Fleet Supervisor to oversee the availability, deployment, and performance of the third-party riders, drivers, and supporting our delivery operations. The ideal candidate is a strong team leader with sound operational judgement and the ability to maintain a reliable delivery-partner network.

We are seeking a proactive, sales-driven Customer Service & Sales Lead to supervise the CSR team, convert enquiries into sales and drive customer retention and catering sales.

We seek an experienced and highly organized Order Management Supervisor to lead the team responsible for coordinating last-mile delivery orders placed on our platform. The ideal candidate is a strong team leader with sound operational judgement, excellent problem-solving skills, and the ability to ensure accurate order processing, timely assignment

We seek a detail-oriented and dependable Order Management Officer to coordinate last-mile delivery orders placed on our platform. The ideal candidate is organized, digitally proficient, and capable of monitoring orders from placement to successful completion while ensuring accurate system updates, timely assignments, and prompt resolution

We seek a proactive and detail-oriented Fleet Officer to coordinate the availability and efficient utilization of third-party riders, drivers, and vehicles supporting our delivery operations. The ideal candidate is highly organized, operationally responsive, and capable of maintaining accurate fleet records, and coordinating delivery partners.

This is not a remote position. My Haire Concierge is looking for a digitally savvy, commercially minded Digital Concierge to manage our digital client experience, from online enquiry to payment, booking, follow-up and repeat business. Full-time and on-site at our studio in Lekki, Lagos.

My Haire Concierge is looking for a warm, polished and highly organised Studio Concierge to join our team in Lekki, Lagos. This full-time, on-site role owns the physical client journey and day-to-day studio experience, ensuring every client is welcomed, attended to and guided through their visit seamlessly.