Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Irecharge Tech Innovations Ltd
Customer Service & Support
5 days ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
Irecharge Tech Innovations Ltd
Customer Service & Support
5 days ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
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Lbev Nigeria Limited
Customer Service & Support
6 days ago
We are seeking a detail-oriented and proactive Quality Control Officer to ensure that company processes, products, and services meet established quality standards. The ideal candidate will identify quality issues, monitor compliance, and recommend improvements to enhance operational efficiency.
NG44 Consulting Ltd
Customer Service & Support
6 days ago
We are looking to hire a Customer Service Representative to join our team.Who is competent,reliable and trustworthy.
Whip-Smart Service Providers Limited
Customer Service & Support
6 days ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
Tecpoint Global Solutions Limited
Customer Service & Support
6 days ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
6 days ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
6 days ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
6 days ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
1 week ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
MeritAbode Nigeria Limited
Customer Service & Support
1 week ago
We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.
R & R
Customer Service & Support
1 week ago
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
We are seeking a creative and strategic Social Media Manager to lead the online presence of our gift brand. The ideal candidate will design and execute social media campaigns that drive brand awareness, engagement, and sales, while reflecting the unique personality of our brand.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service by responding to inquiries, resolving complaints, processing orders, and ensuring a positive customer experience while support
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
We are seeking to hire for the role of Sales Associate in a kid items store
R & R
Customer Service & Support
1 week ago
A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.
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