Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Bluewave New Energy Technology
Customer Service & Support
1 week ago
As the Call Center Officer, you are responsible for overseeing the call centre operations. Your focus will be on verifying customer information, coordinating with cross-functional teams, and achieving a 25% conversion rate of potential clients
LP & Engineering
Customer Service & Support
1 week ago
The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.
This action will pause all job alerts. Are you sure?
LP & Engineering
Customer Service & Support
1 week ago
The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.
HrmOffice Limited
Customer Service & Support
1 week ago
We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries.
Aid Mall Ltd
Customer Service & Support
1 week ago
We are seeking to hire a Customer Service Officer to join our team.
Callboxs Nigeria
Customer Service & Support
1 week ago
We are hiring a Spanish call center customer service agent to join our growing customer support team. In this full-time, on-site role based in Abuja, you will be responsible for handling customer inquiries, complaints, and support requests on behalf of our clients. You will engage with customers via phone and email in Spanish and English.
Foteino Talento
Customer Service & Support
1 week ago
The customer service officer will ensure the delivery of exceptional customer service by responding to inquiries, resolving complaints, providing accurate order updates, and ensuring a seamless customer experience across in-store and online channels.
Soft Solutions Limited
Customer Service & Support
1 week ago
Pre-Sales Engineer will understand customer needs, recommend appropriate IT and cybersecurity solutions, deliver technical presentations and demonstrations, and support opportunities from initial engagement through closure. The role also involves business development and contributing to sales targets by identifying and engaging potential customers
Hse of Tmsosraya
Customer Service & Support
1 week ago
House of TM Soraya is looking for a polished, warm, and professional Female Front Desk Representative to be the first point of contact for our clients and visitors. We are looking for someone who understands hospitality, client experience, and professional service, and can confidently represent us
Lead Enterprise Support Company
Customer Service & Support
1 week ago
The Head of Unit – Call Centre is responsible for providing strategic and operational leadership to the Call Centre. The role ensures the delivery of high-quality, timely, and empathetic customer service to enrollees, providers, corporate clients, and other stakeholders through efficient call handling and effective team management.
PacificMessages
Customer Service & Support
1 week ago
A reputable freight forwarding and logistics company in Apapa, Lagos is looking for a smart, professional and customer-focused individual to join its team.
I-Shine Drycleaning Service
Customer Service & Support
1 week ago
We seek to hire a female front desk representative for a laundry firm in Maplewood Estate, Oko-Oba, Agege. An OND with at least 1 year of working experience in a customer service/front desk role
Main Service Logistics
Customer Service & Support
1 week ago
We are seeking a reliable, detail-oriented, and proactive operations Officer to join our team at our Onitsha branch in Anambra State. The successful candidate will support warehouse, inventory management, and dispatch operations to ensure smooth and efficient daily activities while maintaining excellent service delivery standards.
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 week ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
AutoClinicNG Solutions Limited
Customer Service & Support
1 week ago
We are seeking an Automotive Service Writer to serve as the primary liaison between customers and the workshop. Responsible for receiving vehicles, documenting customer concerns, preparing job cards and service estimates, coordinating with technicians, and ensuring accurate billing and timely communication. Customer service skill is a plus.
Elite Pillar International Limited
Customer Service & Support
1 week ago
The Front Desk Officer is responsible for managing the company’s front desk and serving as the first point of contact for clients, visitors, and other stakeholders. The role involves providing professional and welcoming customer service, managing inquiries and communication, coordinating client visits, and supporting the Customer Success Team Lead
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .