WAITER / WAITRESS

Job Summary

Our client is from the hospitality and tourism industry based In Lagos and looking to hire a Waiter/Waitress: who will be responsible for greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description/Requirements

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
  • Prepare tables by setting up linens, silverware, and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses, and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulation

Requirements 

  • 3 years Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g., Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

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