Unicaf

Student Adviser Telesales

Unicaf

Sales

Education NGN 75,000 - 150,000
1 month ago

Job Summary

Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lagos Nigeria.

  • Minimum Qualification:OND
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Support and provide superior service to customers via phone
  • Use questioning and listening skills that support an effective telephone conversation
  • Provide customers with product and service information
  • Process documents, forms, and applications
  • Identify and escalate priority issues.


Requirements:

  • Minimum academic qualification of a completed O level - A degree is considered an advantage
  • Experience length preferably a minimum of 2 years of office work experience
  • Excellent verbal and written command of the English language (a must)
  • Excellent conversational skills on the phone in English
  • Excellent computer skills and people skills
  • Attention to detail
  • Excellent time management
  • Ability to reach assigned targets
  • Experience in Sales
  • Previous experience in a call center will be considered an advantage.


Location: Candidates residing in Lagos will be prioritized

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