Senior Business Analyst / Project Manager

Job Summary

We offer document imaging solutions, document digitization & custom software development services. You will manage the implementation of technical products and services. You will perform evaluations and make recommendations to improve the quality of products and/or services. A wide degree of creativity and ability to use initiative is expected

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 6 years

Job Description/Requirements


•      Conduct Project Assessment Visits with client and project team to prepare the client for the implementation, establish realistic expectations and confirm the scope for the project

•      Create Project Implementation Plan to outline contacts, scope, required resources, timelines, define custom enhancements for development (if required), training goals, testing goals, and project goals

•      Create and manage a project schedule that meets the requirements and availability of both the client and our personnel

•      Manage project risk and communicate to the client to set expectations

•      Facilitate the progress of the project and control the scope of the project

•      Provide support during the design, development, configuration and testing phase

•      Support client on-site during implementation and testing as needed

•      Coordinate the resolution of implementation issues

•      Support client on-site during Go-Live

•      Ensure a successful client transition from Implementation to Support

•      Create periodic project status reports

•      Create, manage and track weekly and monthly forecast for each project

•      Schedule resources needed to manage projects

•      Manage and monitor resource utilization for each assigned project

•      Continued education of self on new technology related to the product suite

•      Seek & identify opportunities for the organization


•      Bachelor's degree in an IT-related discipline or equivalent of education and experience

•      MBA is a plus

•      Minimum of 6 years Project Management experience implementing client-server and web-based applications/software products

•      Must be detail-oriented, responsible, self-motivated and goal centred

•      Must possess excellent oral and written communication skills

•      Ability to listen and understand clients' needs accurately and quickly

•      Ability to understand business issues and relate these to IT solutions

•      Ability to master the installation, delivery, and 1st level support for our focus area of Content Management Products

•      Sufficient technical background and knowledge so as to provide successful installation and project delivery with confidence

•      Plan the resources to support the analysis and documentation of the client's infrastructure, business workflows and define the system to meet their scope

•      Ability to positively represent the organization at meetings and presentations

•      Ability to coordinate internal and external resources to complete project tasks

•      Familiarity with client-server applications, web-based applications, databases and networking

•      Experience with MS SQL or Oracle will be a plus

•      Background in the document imaging industry or with imaging applications will be helpful but is not mandatory

•      Travel is required as necessary for the successful completion of duties



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Anonymous Employer
| Full Time |
NGN Confidential
Anonymous Employer
| Full Time |
NGN Confidential
| Full Time |
NGN Confidential