Regional Manager

Job Summary

We are a mid-sized and fast -growing Pension Fund Administration (PFA). The Company’s corporate Head Office is located at Federal Mortgage Bank Building, No. 266 Cadastral AO, Central Business District, with 8 Regional Offices and business offices spanned across all states in Nigeria. The Company is desirous of the services of a Regional Manager for the South-South Region with Corporate Regional Office at Port Harcourt.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description

The Regional Manager is Responsible for:

  • Growing The PFA’s market share in RSA Holders and Assets Under Management by registering new clients and driving mandatory, voluntary, as well asMicro Pension contributions within the Region.

  • Ensuring that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post-sales issues, as well as other related/incidental matters.

  • Providing tailored consultative solutions to our existing and potential clients for all pension/retirement related matters in the region.

Key Responsibilities/Accountabilities

The Regional Manager is expected to coordinate the activities of sales employees in the region to ensure that they achieve monthly sales target in RSA & Contributions.  Hence, he/she is to assist, and ensure that, all employees in the region:

  • Achieve and surpass assigned monthly RSA PIN target

  • Achieve and surpass assigned monthly/yearly contribution target

  • Achieve and surpass assigned new employers targets

  • Grow Apt Pensions’ wallet share of the employer’s business by generating and creating more contributing RSA pins.

  • Provideprofessional advice to employers on potential pension/retirement solutions based on consultative analysis of their business model and pension industry dynamics.

  • Operate within the PenCom guidelines and framework so as to avoid sanctions or infractions to the Company.

  • Analyze and review potential labour challenges or peculiarities that may lead to sub-optimization for the employers or organizations.

  • Make physical/telephone calls/e-mails to clients for customer interactions

  • Organize and facilitate Interactive sessions with clients and prospective clients.

  • Effectively communicate and follow through, with client requests to back office /support units

  • Maintain and update comprehensive employers’ database.

  • Ensure that Employers have updated contribution schedules.

  • Collect schedules from Employers for upload to clients’ accounts.

  • Follow up with employers on monthly pension contribution as at when due.

  • Increase number of funded and contributing RSA Pins in the Company.

  • Consistently identify value to our customers by leveraging the various resources within the Company

  • Ensure not more than 5% customer attrition from assigned institutions during the transfer window

  • Collect and correct email mandates for employees in assigned institutions

  • Organize CFI capture with Organizations periodically by the regulator.

  • Proffer possible strategies/ways to improve sales and relating to customers.

  • Ensure Legislative Compliance and our PFA standards by:

    • Educating and enlightening employees and their employers about the dynamics of the Pension industry

    • Operate within the PenCom guidelines and framework to avoid sanctions or infractions to the Company

    • Ensure adherence to code of ethics and all other related guidelines

    • Ensure smooth internal & external stakeholder management


Preferred Qualification and Experience

  • First Degree in General Social Science

  • Chartered Financial Analyst (CFA) will be an advantage

  • Masters Degree in Marketing or Business Administration (MBA) is desirable

  • Minimum of five years experience with exposure in 

    • sales relationship management & leadership position

    • client profiling

    • sales relationship management

    • sales and relationship management


Knowledge/Technical Skills/Expertise:

  • Effective Business Communication

  • Presentation Skills

  • Compliance-Know-Your-Customer

  • Brand Management

  • Customer Understanding

  • Applications: Microsoft Office Suite

  • Compliance


    N250,000 -N350,000

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