Receptionist/Customer Representative

Responsibilities:

• Manage large amounts of incoming/outgoing phone calls and messages
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints

Requirements:

• This position is open preferably to a female candidate
• 0-1 year experience
• OND minimum academic qualification
• The job entails the applicant to be very conversant with Microsoft Office
• Good communication skills 
• Good command of spoken English
• Excellent communication skills
• Must be good with documentation
• Computer literate
• Conversant with Microsoft Office packages

Location: The ideal candidates must live around Mowe/Ibafo/Asese/Arepo environs

Remuneration: NGN 80,000 - 100,000