Product Manager
Job summary
You will own the end-to-end product delivery for OneWallet /UnionBell. Your job is to turn real-world operations into a product that ships on time and holds up under real usage in Nigerian markets.
Job descriptions & requirements
Responsibilities:
- Translate business goals into a scope that can launch and survive real usage
- Map workflows end-to-end (customer + agent + ops + risk + recon + collections)
- Run discovery with traders/agents/support teams: interviews, observation, pain-point ranking
- Write clear Product Requirement Documents (PRDs), user stories, acceptance criteria, and edge cases
- Own the product backlog: prioritisation, grooming, release 12 planning, and milestone tracking
- Coordinate delivery across engineering (mobile/backend/frontend/DevOps/QA) and operations
- Define exception handling: failed transfers, retries, reversals, duplicate attempts, dispute tracking
Requirements:
- 4+ years of Product Management experience shipping real products into production
- BSc/HND in Computer Science, Engineering, Economics, Finance, Business, or related disciplines.
- Strong product writing: PRDs, user stories, acceptance criteria, edge cases
- Demonstrated ability to prioritise and say “no” under pressure
- Comfortable working deeply with engineers and operational teams (not just meetings)
- Strong communication and documentation discipline
- High integrity and accountability (this product handles money and credit)
Preferred Requirements (Strong Advantage):
- Experience in fintech, payments, lending/credit, agency/field distribution, or ops-heavy products
- Familiarity with reconciliation thinking (exceptions, reversals, audit trails, explainability)
- Experience designing arrears/collections workflows and escalation ladders
- Product analytics experience (funnels, cohorts, ticket categorisation, root-cause loops)
- Experience shipping products used in low-connectivity environments
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