Human Resource Officer

Responsibilities:

• Serve as the primary point of contact for client organizations, understanding their HR needs, and delivering customized solutions and support.
• Conduct HR assessments for clients, identifying areas for improvement and recommending strategic HR interventions.
• Contribute to the development and implementation of HR strategies that align with the goals and objectives of client organizations.
• Advise clients on HR policies, procedures, and compliance matters, ensuring alignment with Nigerian labour laws and industry standards.
• Manage end-to-end recruitment processes for client companies, including developing JDs and publishing ads, sourcing, screening, interviewing, report preparation and onboarding candidates.
• Handle employee relations issues and guide clients on conflict resolution, disciplinary actions, and performance management.
• Maintain accurate and confidential employee records and documentation for client organizations.
• Coordinate and schedule external training sessions, managing logistics and communication.
• Assist in developing and updating training materials, presentations, and resources to ensure relevance and effectiveness.
• Conduct research and analysis to identify emerging HR trends and topics for inclusion in training programs.
• Respond promptly and professionally to inquiries received through the helpline, providing accurate information and guidance on HR-related issues.
• Maintain records of all helpline inquiries, documenting resolutions and escalating complex issues as needed.
• Preparation of reports and relevant business documentation.
• Provide support in promoting and maintaining SENCE’s social media presence by suggesting creative contents and ways to create brand and service awareness.
• Contribute to the administration and maintenance of the HR Network.
  

Requirements:

• Bachelor’s degree in Human Resource Management, Business administration, or related field.
• Proficiency in Microsoft Office Suite.
  
• Minimum of one year of hands-on experience in HR practices and functions, preferably in a similar role or within the consulting industry.  
• Strong communication skills, both verbal and written.
• Strong knowledge of Nigerian labour laws, HR policies, and best practices. 
• Proven ability to handle multiple HR tasks simultaneously with excellent organizational and time management skills. 
• Positive attitude, integrity, and a proactive approach towards work, demonstrating a commitment to excellence. 
• Ability to meet strict deadlines. 
• Innovative and result-driven.
• Strong problem-solving and conflict-resolution skills. 
• Very good discipline and work ethic. 

Location: Lekki Phase II