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3 weeks ago

Skills Required

Interpersonal and Customer Service skills Problem-solving and Critical-Thinking skills Communication Skills Presentation Skills Administrative Skills

Job Summary

As the head of operations, you will manage the day-to-day financial operations of the company. You will be responsible for ensuring that the company's operations are efficient and effective, and that they comply with regulations.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities:

  • Oversee branch operations, loan processing, account opening, and customer service.
  • Oversee regulatory adherence, AML/KYC processes, and audits.
  • Oversee budgets, cost efficiency, and transaction reconciliation.
  • Safeguard customer data and minimize the bank's exposure to fraud and losses.
  • Monitor key performance indicators (KPIs), metrics, and operational benchmarks to assess performance.
  • Identify areas for improvement, and drive operational excellence.


Requirements:

  • At least 5+ years of experience in operations or a leadership role.
  • BSc. Degree in a relevant course of study
  • Familiarity with relevant technology (BankOne)

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