Head of Operations
MeritMart Limited
Accounting, Auditing & Finance
Skills Required
Interpersonal and Customer Service skills Problem-solving and Critical-Thinking skills Communication Skills Presentation Skills Administrative SkillsJob Summary
As the head of operations, you will manage the day-to-day financial operations of the company. You will be responsible for ensuring that the company's operations are efficient and effective, and that they comply with regulations.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Oversee branch operations, loan processing, account opening, and customer service.
- Oversee regulatory adherence, AML/KYC processes, and audits.
- Oversee budgets, cost efficiency, and transaction reconciliation.
- Safeguard customer data and minimize the bank's exposure to fraud and losses.
- Monitor key performance indicators (KPIs), metrics, and operational benchmarks to assess performance.
- Identify areas for improvement, and drive operational excellence.
Requirements:
- At least 5+ years of experience in operations or a leadership role.
- BSc. Degree in a relevant course of study
- Familiarity with relevant technology (BankOne)
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