Job Summary

We are looking for a Head of HR Operations to oversee all personnel-related matters and ensure we use our resources beneficially. We have over 100+ staff and will be happy to work with one who has worked with the same or more staff with great structure and knowledge of great labour laws Head of HR Operations responsibilities includes designing budgets, applying company policies, and managing internal HR systems. To be successful in this role, you should have extensive HR experience in senior roles and good knowledge of Human Resources Management software. Ultimately, you will ensure our HR department operates efficiently and aligns with our business objectives.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities

  • Lead HR projects like compensation plans revisions
  • Implement functional HRMS and internal databases across all departments and locations
  • Oversee our payroll and performance evaluation systems
  • Design company policies and procedures
  • Review and update our employment contracts and agreements
  • Prepare budgets by department
  • Track key HR metrics like cost per hire and retention rates
  • Manage internal communication projects (like job satisfaction surveys)
  • Measure the effectiveness of our benefits programs and recommend improvements
  • Coordinate employee training and development initiatives
  • Ensure our recordkeeping and data processing procedures comply with GDPR requirements

Requirements

  • Work experience as a Head of HR Operations or similar role
  • Experience in the retail business is an advantage.
  • Experience with Human Resources Information Systems including payroll tools
  • Experience in designing compensation and benefits programs
  • Good knowledge of labour legislation
  • Leadership abilities
  • BSc in Human Resources Management or a related field; MSc is a plus
Salary: NGN 200,000 - 300,000

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