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3 weeks ago

Job Summary

We are seeking a highly motivated and organized Front Desk Officer. This role is open to current NYSC Corps members looking to gain valuable work experience in the hospitality industry.

  • Minimum Qualification : Degree
  • Experience Level : Internship & Graduate
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Upsell additional facilities and services, when appropriate


Requirements:

  • 0-1 year experience
  • Must be a corp member
  • Must reside on the Island (Lekki or its environ)

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