Client Relationship/Business Developement Officer

Morgan Capital Group

Accounting, Auditing & Finance

Banking, Finance & Insurance NGN 75,000 - 150,000
New Featured
2 weeks ago

Job Summary

A fledge Investment Banking, Securities Trading, and Principal Investment Firm, with licenses from the Nigerian Securities and Exchange Commission and the Nigerian Stock Exchange, which provides a comprehensive range of investment banking and financial advisory services to private, public sector, corporate, and institutional clients, needs an Associate. Employee who will play a role in a wide variety of clients’ related requests.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements


  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Assist in sourcing and onboarding new Institutional and retail clients
  • Conducting business reviews to ensure clients are satisfied with provided services.
  • Alerting the organization to opportunities for further sales within key clients.
  • Letting customers know about services the organization offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPIs as set.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Attend to customers' complaints, respond to their queries, and find solutions to their problems
  • Ensure the client's KYC is being filed and arranged accordingly
  • Treat and process withdrawal, sale, and buy mandate requests before forwarding them to the internal control
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comment as well as action taken
  • Ensure clients update their accounts by filing the KYC update form and providing the necessary documents required.
  • Answer incoming customers' calls regarding billing issues, service questions, and general client concerns.


  • Minimum academic qualification of a Bachelor's degree in any related discipline 
  • Minimum of 1-year job experience in Client Relationship Management from the service industry
  • Chartered Stockbroker (ACS)
  • Must be an authorized dealing clerk of the NGX

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