Chief Operating Officer For Microfinance bank

Responsibilities:

• Establish policies and procedures in the area of operations.
• Manage and control activities related to the operations of De Bently Investments.
• Implement and obtain results according to the fixed objectives of the Board of Directors.

Specific Tasks

• Manage and coordinate activities related to the promotion, analysis, evaluation, approval, and collection of loans.
• Evaluate, approve, and/or reject credit applications according to the appropriate level of authority.
• Formulate plans and proposals for the optimization of credit operations.
• Fulfill and comply with established norms and policies for loan approval.
• Participate as a member of the relevant Credit Committee.
• Control and supervise procedures and storage of property offered as a guarantee.
• Develop and consider the implementation of new financial products in accordance with De Bently Investments policies.
• Formulate and update policies related to loan approval.
• Ensure availability of operational statistics for the MD.
• Manage the loan recovery process for overdue loans or those undergoing legal procedures.
• Establish monthly and annual objectives for the institution and its branch offices.
• Establish incentive policies for various credit positions.
• Act on behalf of the MD in his absence, provided you are the most senior person at that time.
• Maintain PAR control - Ensure that the PAR (Portfolio at Risk) is always lower than budgeted and the same for write-offs (WO).
• Achieve monthly and quarterly business plan objectives.
• Manage credit approval and holding of credit committees.
• Conduct performance evaluations of Zonal Managers.
• Validate branch zoning and market segmentation.
• Participate in branch staff hiring decisions.
• Promote new products to achieve budget plan objectives.
• Set monthly branch disbursement objectives.
• Prepare memos and policy changes.
• Achieve budget plan by monitoring recovery from write-offs.
• Participate in EXCO meetings and maintain confidentiality of discussions and decisions.
• Achieve budget plan timelines and objectives for branch openings.
• Maintain professionalism, cordiality, and teamwork among direct reportees and subordinates in the operations functions.
• Coordinate activities of savings mobilization and new savings products.
• Control costs at the branch level and participate in procurement committees.
• Monitor and approve blacklisting of defaulting clients.
• Perform monthly monitoring of operations staff performance and provide feedback.
• Carry out other functions assigned by the MD.

Requirements:

• Minimum academic qualification of a Bachelor's degree in any related discipline
• At least 5 years of working experience
• Good leadership skills
• Good management and operations knowledge