Account Manager - Nigeria


Accounting, Auditing & Finance

Unspecified NGN Confidential
4 weeks ago

Job Summary


Job Description/Requirements

If youâre here, itâs because youâre looking for an  exciting ride . 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.  

Weâll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. 

Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B⬠in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our culture and strong values. 

We have an ââoffice-firstââ culture and we place collaboration at the center of everything we do!  We have a non-vanilla personality and feedback mindset. We donât shy away from difficult conversations - we see them as a gift!  We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).  We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

Our career development philosophy. 

We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.  We take ownership of our career development. We donât believe in linear and predictable career paths - we create the job of our dreams!  We embrace opportunities to move the needle and make an impact beyond our scope. 

Our commitment to being a force for good. 

Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.  We invest in doing good by dedicating time and resources into social and environmental initiatives.  We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.


Step up to the ambitious challenge of achieving less than 45 minutesâ delivery time in some of the worldâs most complex cities. Glovo offers an exciting opportunity for a data-focused, analytical professional who obsesses over details and is always looking for how to improve the performance of our couriers, and restaurant partners. You will have access to unlimited data to facilitate creative decision-making and access to a world-class tech team that can turn your recommendations for the countryâs operations into an efficient reality. As an Account Manager, you will be directly responsible for building and maintaining good relationships between our partner restaurants and Glovo. You will be liaising with the most highly regarded brands, stores, and restaurants in your city to secure promotions for users, optimise preparation times, and, most importantly, grow partnersâ revenues through our app.


Build strong commercial working relationships with a range of restaurants  Offer products to partners that boost their visibility on the platform and improve their sales Use data to improve operational efficiency of our partners and ensure we always deliver the best service to our customer Get feedback from our restaurants and translate it into product improvement Maintain good relationship between Glovo and our partners Forecast and track key account metrics Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference


Experience in managing large and small partners in consulting or other private sector industries, preferably experience in FMCG, food-hospitality, e-commerce, or on-demand delivery industry Effective command of English in written and verbal communication  Determined to get things done: no job is too big or too small Organized and detail-oriented Problem solver, data-driven with an analytical approach Customer service orientation and eager to support partners periodically or on short notice  Great interpersonal skills Comfortable working in a high growth and high-performance start-up with a fast pace

Individuals representing diverse profiles, encompassing various , ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

An enticing equity plan that lets you own a piece of the action. Top-notch private health insurance to keep you at your peak. Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders! Cobee discounts on transportation, food, and even kindergarten expenses. Discounted gym memberships to keep you energized. ï¸Flexible time off (uncapped vacation days) , the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Enhanced parental leave, and office-based nursery. Online therapy and wellbeing benefits to ensure your mental well-being. An external learning budget to fuel your thirst for knowledge and personal growth.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our and check out our and !

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