Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Customer Service & Support
Today
We are seeking a professional and customer-focused Customer Service Representative to deliver exceptional customer experiences by responding to inquiries, resolving complaints, and maintaining positive client relationships. The successful candidate must possess excellent communication skills and a passion for customer satisfaction.
Kenex Konsults International
Customer Service & Support
Yesterday
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
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DexNova consulting limited
Customer Service & Support
Yesterday
We are seeking a proactive and detail-oriented Backend Support Officer to provide operational support to our Field Support Officers (FSOs) and ensure the smooth coordination of backend activities. The successful candidate will be responsible for reporting, logistics coordination, inventory management, issue resolution.
Sunlite Digital Concept
Customer Service & Support
Yesterday
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
DexNova consulting limited
Customer Service & Support
Yesterday
The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures the seamless deployment, maintenance, and optimal performance of POS payment terminals while delivering excellent customer service and supporting business growth within the assigned territory.
Quickrooms
Customer Service & Support
Yesterday
QuickRooms is an AI-powered hotel operating system that helps hotels automate operations, improve guest experiences, and increase efficiency through integrated solutions for guest services, HR, work management, supply chain, and revenue management.
Kapolite Care Home Limited
Customer Service & Support
2 days ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
2 days ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
2 days ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
Smart Grace Business Enterprise
Customer Service & Support
2 days ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Queenest Recruitment & Support Agency
Customer Service & Support
2 days ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
Onpab Limited
Customer Service & Support
2 days ago
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
R & R
Customer Service & Support
5 days ago
We are hiring a responsible, eloquent, and dedicated Customer Service Representative who will attend to walk-in and online customers professionally.
Jomav Homes
Customer Service & Support
5 days ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Jomav Homes
Customer Service & Support
5 days ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Skin Food Organic
Customer Service & Support
5 days ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
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