Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Whip-Smart Service Providers Limited
Customer Service & Support
2 days ago
The Content Creator & Social Media Manager will be responsible for creating engaging content, managing social media platforms, growing online communities, and driving brand visibility through strategic digital marketing initiatives. The ideal candidate should be passionate about storytelling, social media trends, and renewable energy.
Gabtar Investment Ltd
Customer Service & Support
3 days ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
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R & R
Customer Service & Support
3 days ago
We are hiring a responsible and professional Customer Service Representative for our prestigious company who will attend to customers’ inquiries and requests.
3 days ago
Essential is a newly launching technology company developing innovative digital solutions designed to make everyday business activities easier and more efficient. We are looking for confident, energetic, and results-driven individuals to join our field sales team. The successful candidates will visit businesses, shops, markets, and other com ...
Flawless Aesthetic Center
Customer Service & Support
3 days ago
We are seeking a polished and customer-focused Front Office professional to deliver an exceptional client experience, manage appointments and inquiries, support client follow-ups and bookings, and maintain smooth front-office operations while upholding our premium service standards.
Chevan Resources Int’l Ltd.
Customer Service & Support
3 days ago
We are seeking to hire for the role of a Supervisor
Swift Consulting
Customer Service & Support
3 days ago
We are looking for a reliable, honest, and customer-focused Cashier to join our client's team across two locations. The successful candidates will be responsible for handling financial transactions accurately, attending to customers professionally, and maintaining the smooth daily operations of the business.
Jimbeba Communication
Customer Service & Support
5 days ago
Our client, a growing diversified company based in Abuja, is seeking a customer-focused Aftersales Support Associate to manage customer enquiries, coordinate issue resolution and ensure a positive customer experience following the purchase or delivery of products and services.
Emador Nigeria Integrated Resources
Customer Service & Support
5 days ago
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
Queenest Recruitment & Support Agency
Customer Service & Support
5 days ago
We are looking for a hardworking and customer-friendly Server/Shop Assistant to join a restaurant team in Shomolu. The ideal candidate should be neat, respectful, attentive, and willing to work in a fast-paced restaurant environment.
Peopleplus NG
Customer Service & Support
5 days ago
This is a premium wellness and lifestyle destination committed to creating exceptional experiences for every guest. We are looking for a warm, polished, highly organized, and commercially aware Front Desk & Guest Experience Officer to become an important part of our guest journey.
Sabeni inter-connect calls limited
Customer Service & Support
5 days ago
We are seeking to hire a Customer Care Operator to join our team.
Geoinfotech Resources Limited
Customer Service & Support
5 days ago
The Customer Service Representative is responsible for delivering exceptional customer support by serving as the first point of contact for clients and prospective customers. The role involves responding to enquiries, resolving complaints, maintaining strong customer relationships, and ensuring a seamless customer experience while supporting th ...
Callboxs Nigeria
Customer Service & Support
5 days ago
We are hiring German Call Center Customer Service Representatives to join our growing customer support team. In this full-time, on-site role based in Abuja, you will handle customer inquiries, complaints, and support requests on behalf of our clients. You will engage with customers via phone and email in Spanish and English.
Dariola Foods And Logistics Ltd
Customer Service & Support
1 week ago
We are looking for an experienced cargo operations coordinator with strong knowledge of the cargo business and the ability to lead and coordinate daily operations. The ideal candidate will coordinate the warehouse assistants and give daily report of the day's work.
Marshal Star Security
Customer Service & Support
1 week ago
A reputable Private Security company in Kaduna metropolis is seeking a competent, organized, and professional female to fill the position of Customer Service and Bidding preparation Officer.
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