UX Writer / Content Designer

Axur Inc.

Software & Data

IT & Telecoms NGN Confidential
2 weeks ago

Job Summary

We are looking for a UX Writer / Content Designer to join our team, performing a support role in creating a delightful user experience. An organized, communicative, proactive person willing to be a relentless advocate for the user, which results in the growth of the whole Axur team.

  • Minimum Qualification: Others
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Job Responsibilities

  • Being a relentless advocate for the user;
  • Creating, iterating, and managing user-centered content using content principles, user research, and other sources of info. This includes collaborating on high-fidelity design mockups in Figma;
  • Collaborating with designers, researchers, product managers, engineers, and data scientists to create a delightful user experience, from conception to launch;
  • Taking complex language and processes and making them simple to understand;
  • Making sure appropriate content is shown to a user in the right place and in the best format;
  • Working with other team members to maintain and evolve voice and tone guidelines and help evangelize those resources across the company;
  • Optimizing the performance of UX copy via user testing and data validation;
  • Defining the content strategy for a given product and writing clear and concise content across multiple touch points (including product names, labels, navigational elements, emails, tutorials, help articles, and notifications).
  • Explaining your decisions clearly;
  • Giving and soliciting feedback from your UX design peers in service of building the best products;
  • Partnering with our international team to ensure product experiences are of the highest quality in every language;
  • Monitoring market trends and competitors’ products in order to keep up with field terminologies and standards, evaluating the need for adaptation on our side.

Job Requirements

  • Indispensable Requirements:
  • Extensive experience in writing for digital products, with proven ability to create content that is accessible and usable;
  • Proven experience in using metrics and user feedback to define and improve content;
  • Proven experience of managing relationships with stakeholders;
  • Portuguese (BR) fluency;
  • English fluency.
  • Experience with Figma;
  • Experience with B2B products;
  • Spanish fluency.

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