1 month ago

Job Summary

The Training / Credentials Specialist serves as the primary team member responsible for ensuring compliance with training and credentialing for all active employees on a companywide basis. The primary responsibility will include tracking and notification of pending expirations of security officer licenses, renewal of mandatory credentials, and requirements for refresher training. The areas of licensing and credentialing responsibilities include, but are not limited to State-mandated Security Officer / Guard License, Mandatory DC Special Police Officer Commission, Pre-assignment Training, On Job Training, Refresher Training, Remedial Training, Firearms Qualification and Recertification, Use of Force Training: Handcuff, Baton and Pepper spray (OC) Emergency Responder Training: First Aid, CPR, and AED, All other training as required per the security program.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements


  • To maintain accurate tracking of licenses, credentials, and training for all uniformed security personnel
  • To generate a 30, 60, and 90-day report to be disseminated to all applicable field supervisors as a routine reminder of mandatory training/credentials compliance requirements.
  • To maintain close collaboration with field supervisors to ensure follow-through and completion of mandatory training / credentialing requirements.
  • To collaborate with the Training Manager to develop a monthly training calendar with up to 90 days of advance notification to field personnel.
  • To conduct follow-up with Site Supervision to ensure a documented record of on-the-job training for all active personnel.
  • To manage the online training platform in Bridge, disseminate links to complete training by applicable employees, and ensure completion of required online training. 
  • To maintain accurate and up-to-date records of training and credentials in the WinTeam database
  • To facilitate the processing of security officer initial and/or renewal applications for MD/DC/VA
  • To follow up with licensing agencies (DCRA/MDSP/DCJS) on the status of pending applications.
  • To ensure distribution, acknowledgment, and collection of “Training Acknowledgement Forms” for all scheduled in-person training.


  • Minimum academic qualification of a university or College education in a business-related field
  • Previous experience in supporting projects with large volumes of information
  • Strong attention to detail and meticulous proofreading skills.
  • Must possess strong organizational and project management skills.
  • Must possess a superior verbal and written command of the English language.
  • Must be computer literate and able to learn new systems within a brief period
  • Ability to work under pressure to meet non-negotiable deadlines.
  • Demonstrated experience in the service-related industry strongly preferred.

Work Schedule: Monday – Friday (Virtual / Remote Position)

  • Time: 2:00 pm - 11:00 pm (Nigerian Time Zone)
  • (1-hour unpaid lunch break)
  • 8:00 am - 5:00 pm (U.S. Based, Eastern Standard Time)
  • Hours: 40 hours per week minimum.

Remuneration: We offer a competitive compensation package including salary, training, and opportunities for advancement. We are proud to be an Equal Opportunity Employer 

  • NGN 200,000 per month including all mandatory employee benefits

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