Tourism/ Ticketing Executive
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New
Job summary
A Tourism / Ticketing Officer is responsible for assisting customers with travel arrangements, including booking flight tickets, providing travel information, and ensuring smooth travel plans. The role involves handling reservations, issuing tickets, advising clients on travel options, and offering support on travel requirements.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Book and issue local and international flight tickets for clients.
- Assist customers with travel inquiries and provide tourism information.
- Advise clients on available travel routes, fares, and airline schedules.
- Process ticket reservations, cancellations, and rescheduling when required.
- Ensure all travel documents and ticket details are accurate.
- Provide information on visa requirements, travel policies, and airline regulations.
- Maintain proper records of ticket sales and customer bookings.
- Deliver excellent customer service and support throughout the travel process.
Requirements:
- Good communication and customer service skills
- Knowledge of airline ticketing systems and travel procedures
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines
- Basic computer and booking system knowledge
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