Technical Specialist

Responsibilities:

• Configure, manage, and troubleshoot routers, firewalls, and wireless access points (Cisco, Ubiquiti, MikroTik, etc.)
  
• Manage and optimize Microsoft 365 Business Standard—licensing, users, security, SharePoint, and Teams
  
• Deploy, monitor, and maintain cloud infrastructure (Azure, AWS, Google Cloud)
  
• Design, implement, and manage IT network architecture and connectivity
  
• Coordinate IT projects, upgrades, and system rollouts
  
• Implement and maintain security policies and procedures (firewalls, endpoint security)
  
• Provide user support and training for software, cloud platforms, and office technologies
  
• Monitor and optimize system performance and resource usage
  
• Maintain documentation of systems, processes, and configurations
  
• Collaborate with internal teams and external vendors on technology solutions
  
• Participate in capacity planning and IT strategy sessions

Requirements:

• Networking: Strong knowledge of network design, TCP/IP, VLANs, VPNs, WiFi configuration
  
• Cloud Platforms: Experience with Azure, AWS, or Google Cloud
  
• Microsoft 365: Hands-on experience in Office 365/ Microsoft 365 administration
  
• Security: Understanding of cybersecurity concepts and basic implementations
  
• Project Coordination: Familiarity with Agile, ITIL, or project management principles
  
• Hardware Support: Ability to troubleshoot and support end-user devices
  
• Familiarity with tools such as Jenkins, GitHub Actions, GitLab CI, Terraform, Ansible
  
• Proficiency in containerization and orchestration (Docker, Kubernetes) is a plus
  
• Strong understanding of cloud-native architecture (Azure/AWS/GCP)
  
• Ability to work closely with developers in an Agile/DevOps culture
  

Certifications (Preferred):

• CompTIA Network+, Security+, A+
  
• CCNA or equivalent
  
• Azure Fundamentals or Administrator
  
• Microsoft 365 Fundamentals (MS-900)
  
• ITIL 4 Foundation or PMP
  

Personal Attributes:

• Strong problem-solving and analytical skills
  
• Excellent communication and teamwork abilities
  
• Ability to work independently and manage multiple priorities
  
• Detail-oriented with a commitment to quality and continuous improvement

Remuneration: NGN 150,000 (Competitive, based on qualifications and experience)

Location: Full-Time Abuja