Solutions and Research Engineer

Responsibilities:

• The Solutions and Research Engineer will responsible for ensuring efficient service delivery to the customers and ensuring customer satisfaction for all new services and support related to service.
• Contributing to the research, design, and implementation of functionality that will propel our products and market.

Requirements:

• Minimum academic qualification of BEng in Computer Engineering, BEng in Electrical Electronics or any IT-related degree. (2.2/ Upper Credit
• Minimum)
• CCNA (Cisco Certified Network Associate); #CCNP (Cisco Certified Network Professional)
• Industry Certifications in #AWS, #CISSP, #CCDP, #CCNP, and CCIE
• Good LAN/WAN network design and implementation skills
• Ability to solve complex problems in the shortest available time using honed analytical skills
• Design and analytical troubleshooting of LAN, WAN network, and Internet-data architecture with good knowledge of routing protocols (#EIGRP, #OSPF, #RIP, etc)
• Good knowledge of installation and configuration of core network devices and their relevant integration to the network (LAN, MAN & WAN)
• Extensive technical knowledge deploying and managing network and infrastructure environment
• Knowledge of network hardware configuration and management, including routers, firewalls, #switches, etc.
• Ability to quickly learn, understand and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space
• Excellent #analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Pre-Sales & Post-Sales Management
• Project management skills are also desirable
• 3 years of experience with Fiber to the Home(#FTTH) infrastructure, and experience in the construction of new outside and inside plant (#OSP/ #ISP) fibre infrastructure
  
• Experience presenting technical concepts to a general audience
• Basic experience with basic configurations of enterprise or carrier-grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing(#DWDM)
• Previous commercial engineering experience
• Experience in technical consulting and customer handling
• Proven experience in data analytics, statistical methods, and models
• Experience working in a Service Provider environment and providing technical support to end-customer solutions