Solutions Engineer

Responsibilities:

• Development and delivery of product demonstrations along with Sales and Customer Success teams
• Scoping, managing, and executing customer pilots and POCs
• Working with the Sales and Customer Success teams to understand customers’ technical requirements, answer technical questions and help them overcome technical roadblocks.
• Assist the Sales and Customer Success teams as the technical subject matter expert for Codacy during customer calls and presentations
• Assist and collaborate with different technical stakeholders during the different phases of our sales process (which includes installation, onboarding, expanding)
• Act as a liaison with the Product team to discuss potential product development
• Have a close relationship with the Sales and Customer Success teams members and enable knowledge sharing within the team
• Collaborate with the right stakeholders (product managers, engineering, sales, customer success, and other groups) ensuring the successful execution of the account strategy.

Requirements:

• B.S. Computer Science, Software Engineering, MIS, or equivalent work experience
  
• Super comfortable engaging in meaningful conversations and interactions with software engineers and developer managers
• Preference for previous demonstrable experience as a software engineer
• Excellent interpersonal, communication, persuasion, presentation, and writing skills
• Ability to quickly communicate complex ideas around technical topics
• Must be willing to work in a fast-paced startup environment
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• Fluent in English
• Knowledge of Docker, Kubernetes, Postgres, Ubuntu, and AWS