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Service Administrator - Fluent in Spanish (Spoken and Written)

Fatherland

Admin & Office

Healthcare NGN 150,000 - 250,000 Negotiable
Easy Apply
3 weeks ago

Job Summary

As a Service Administrator fluent in both spoken and written Spanish, you will be responsible for providing administrative support to our service department and ensuring seamless communication with Spanish-speaking clients and stakeholders. You will play a crucial role in facilitating efficient service operations.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 4 years

Job Description/Requirements

Responsibilities:

  • Act as a primary point of contact for Spanish-speaking clients, addressing inquiries and providing information about services.
  • Translate documents, emails, and other communications from Spanish to English and vice versa as needed.
  • Assist in scheduling service appointments and coordinating technician assignments.
  • Maintain accurate records of service requests, appointments, and customer interactions.
  • Prepare service quotations, invoices, and reports in both English and Spanish.
  • Collaborate with service technicians and other departments to ensure timely completion of service orders.
  • Monitor service performance metrics and assist in identifying areas for improvement.
  • Handle administrative tasks such as filing, data entry, and maintaining documentation.



Requirements:

  • Bachelor’s degree in Business Administration, Communications, or a related field. (Associate degree with relevant experience may be considered)
  • Proficiency in both spoken and written Spanish and English.
  • 4 years of proven experience in customer service or administrative roles.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Ability to work effectively in a multicultural environment.

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