Retail Sales Executive

Anonymous Employer

Job Summary

A leading telecommunication company in Enugu with branches in Owerri and Yenegoa are looking for candidates to join them as Retail Sales Executive in those branches to provide excellent customer service, identify customers’ needs and attend to them, recommend solutions and assist the branch supervisor in his or her role in his or her absence.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

  • Greet, direct and assist customers as they shop for products
  • Maintain good customer relations and data through sound product and services knowledge. Provide accurate information (e.g. product features, pricing, and after-sales services)
  • Assist customers in finding/ locating desired products and accessories in stock and offering alternatives when necessary.
  • Monitor customer’s preferences in line with the prevailing market trend.
  • Demonstrate product use and operation to the customers.
  • Provide information about warranties, specifications, care, and maintenance of products;
  • Maintain fairness, integrity, and honesty in dealing with the customer to promote a good corporate image for the company.
  • Ensure that products and accessories are well displayed and kept clean in a clean environment;
  • Maintain and safeguard all company’s products and assets in the Branch and report any threat to them to the Branch supervisor.
  • Ensure that all transactions and their details -phone no, email, reasons for the transactions, etc are posted in the system database.
  • Ensure that receipt is issued for all and every item purchased (no exception).
  • Recommend accessories/device enhancement for items purchased to customers.
  • Attend to customer's difficulties and issues in making payments;
  • Process refunds and sales return for customers.
  • Daily reconciliation of transactions and Stock.
  • Maintain accounting procedures in posting all transactions as directed by the accounts department.
  • Report any mismanagement or misappropriation of company funds and monetary matters to the head of finance.
  • Transfer all faulty products to the appropriate department for onward return to the suppliers.
  • Ensure that all products and accessories are tested immediately after purchase before the customer takes delivery.
  • Conduct price and feature comparisons to facilitate purchasing
  • Ensure display stands are fully stocked
  • Coordinate with the branch supervisor to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the branch supervisor
  • Stay up-to-date with new products/services
  • Meet weekly, monthly, and quarterly sales target
  • Learn how products work and how to troubleshoot issues with customers
  • Assist other team members with transactions when necessary.
  • Any other assignment may be given by the branch supervisor, MD, or management.

Qualifications:

  • The candidate must possess either a BSc or HND
  • Must have completed NYSC with discharge certificate


Salary: N40,000


Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Anonymous Employer
Enugu
| Full Time |
NGN Less than 75,000
Job Function: Sales
1mo
Anonymous Employer
Enugu
| Full Time |
NGN Less than 75,000
Job Function: Sales
3w
Anonymous Employer
Enugu
| Full Time |
NGN Less than 75,000
Job Function: Sales
5d
Enugu
| Full Time |
NGN Less than 75,000
Job Function: Sales
2d