Recovery Officer
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Job summary
We are seeking a proactive and result-driven Recovery Officer to manage overdue accounts and recover outstanding payments from clients. The ideal candidate must have strong negotiation skills, persistence, and the ability to maintain professionalism while ensuring debt recovery targets are met.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Contact customers with overdue payments via phone, email, or visits
- Negotiate repayment plans and settlements
- Maintain accurate records of recovery activities
- Follow up consistently on delinquent accounts
- Prepare weekly/monthly recovery reports
- Escalate difficult cases when necessary
- Ensure compliance with company policies and legal regulations
Requirements:
- Minimum of OND/HND/BSc in any related field
- 1–3 years of experience in debt recovery, credit control, or collections
- Strong communication and negotiation skills
- Ability to handle pressure and meet targets
- Basic knowledge of accounting principles
Marketing
loan recovery
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