Operations and Marketing Assistant
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Job summary
We are seeking a proactive and versatile Operations & Marketing Assistant to be the operational backbone of our Nigerian market while amplifying our digital presence. In this dual-capacity role, you will ensure our vehicle logistics run flawlessly while simultaneously engaging our high-end clientele and growing our brand footprint on social media.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Internship & Graduate - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
Operations and Logistics Support:
- Fleet & Driver Coordination: Assist in the daily coordination and optimization of high-end vehicle rentals and vetted driver hire operations across Nigeria.
- Logistics Management: Provide hands-on logistics support to ensure seamless vehicle handoffs, timely dispatching, and rigorous quality control for every booking.
Marketing and Customer Success:
- Relationship Management: Build and maintain strong, trust-based relationships with our exclusive network of car owners, renters, and professional chauffeurs.
- Client Satisfaction: Develop and implement proactive strategies to elevate the customer experience, quickly resolving any friction points to ensure five-star satisfaction.
- Social Media Management: Manage, curate, and grow PolarRide’s social media presence across key platforms.
- Brand Amplification: Employ creative marketing strategies to showcase our premium offerings (luxury vehicles, yacht charters, etc.) and drive app downloads.
Requirements:
- A minimum of BSc in any related field
- A minimum of 2 years experience
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