Mid-level Product Designer

Company description

Lemonade Finance () is building the neo-bank for the African diaspora in North America & Europe. We provide our users with a multi-currency account that allows them to hold, send, and receive money from Africa in any currency for their business and personal banking needs.

There are over 10 million Africans living in North America & Europe who go through hoops and have to pay exorbitant fees to send money to their loved ones. We are constantly fighting for everyday Africans to be able to move their money freely around the world at no cost and with the best exchange rate they can find out there.

We launched the first version of the app at the beginning of October with just the ability to send money. Now, we enable our users to send and receive as well as pay bills for services across the ocean for loved ones. We have also grown to a team of more than 60 people working remotely and living on different continents around the world.


Description:
We're looking for a user-centered Mid-Level Product Designer with a fintech experience to contribute to our growth and improve our team.

Youll be responsible for translating requirements from Product Management into elegant user experiences that our engineers can implement. You will leverage the full range of your design skills, including user research, interaction design, and visual design. Youll work closely with our Product and Engineering teams to build new features from our product roadmap, and improve existing features, based on user feedback and competitive analysis, using various design and prototyping tools.

Key Responsibilities:

Design experiences that satisfy our customers requirements Continually ensure that UX goals are aligned with the broader business goals Distill complex network engineering problems and use cases into intuitive and compelling interactive experiences that engage our users Conduct customer and user research, including interviews, surveys, concept testing and usability studies Create customer journeys, conceptual diagrams, wireframes, and prototypes Collaborate with Product Management and Engineering to ensure business and technical needs are met, while maintaining a strong focus on the user experience Define, track, and analyze metrics that are used to make measurable improvements to the product

Skills and competencies:

What we are looking for in candidates

2 - 4 years of experience in digital product design, A robust portfolio with work samples demonstrating UX & UI skills (ideally clearly explaining your role, process, and impact within showcased projects); fintech and banking experience would be a big plus. Experience in the entire product design workflow: from analyzing customer/business needs and solution ideation to flawless execution and optimization. Excellent understanding of design principles, and modern mobile and web usability. High Figma proficiency. Knowledge of most recent industry trends and the ability to best leverage them to continuously improve our suite of products. Strong written and verbal communication skills (English, B2-level minimum) to effectively collaborate with management, developers, support, and end-users.

Nice to have:

Excellent communication skills, (Spoken and Written) and experience in writing UX copy to guide users through the most important interactions. Relevant experience and/or genuine enthusiasm about learning and designing for FinTech.