Manager, BSS & RAN Operations


Software & Data

2 weeks ago

Job Summary

Coordinate the daily BSS operations including operations and maintenance, CR/WO implementation, integration, and commissioning of 2G/3G/4G sites and health checks for BSS and RAN systems

  • Minimum Qualification:Degree
  • Experience Level:Management level
  • Experience Length:6 years

Job Description/Requirements

Principal Functions

  • Coordinating new RAN nodes integration
  • Coordinating corrective RAN/BSS maintenance as required, and assisting the field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS-related outage and network problems.
  • Coordinating root cause analysis, network trend analysis and incident reporting
  • Coordinating RAN Node health checks and preventive maintenance
  • Coordinating second level and necessary back office support to the Field, and NOC teams
  • Ensuring optimum availability of BSS nodes
  • Coordinating the BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, new features implementation, network upgrades, BTS/Node B rehoming and packet switch configurations.
  • Proactively working with the RF planning team and other stakeholders for deployment of new network features and network improving activities on the network.
  • Coordinating the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
  • Provision of expert BSS operations advice on solutions proposed by various BSS vendors.
  • Troubleshooting of critical BSS faults such as faults caused by software bugs, interface faults, severe KPI impacting faults using advanced troubleshooting skills.
  • Provision of BSS inputs for cross-technology engagement with other units involved in the deployment of technical solutions
  • Participating in major incident reviews, supporting incident managers in identifying real causes and accurate descriptions of incidents and impacts
  • Management of BSS teams' activities and evaluation of their performance.
  • Carrying out other duties as assigned by the Head, NOC and BSS     

Educational Requirements

  • First degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Six (6) or more years post NYSC work experience with at least three (3) years at supervisory level
  • Multi-vendor BSS/RAN experience

Experience, Skills & Competencies


  • Network availability and capacity management
  • Network administration
  • Network operations and maintenance


  • Communication
  • Delegation/ Supervisory
  • Problem Solving


  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

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