Maintenance Manager

Responsibilities:

• Create, review, and implement maintenance/workshop policy and procedures to drive operations according to set standards
• Co-ordinate the use of resources for maintenance (operational and human)
• Manage the inward spare parts quality control
• Regularly report progress on maintenance units across the country and take any management feedback for corrective actions
• Ensure that the maintenance department has adequate manpower for its activities at all times
• Act as a technical adviser on key projects and other areas of the business as requested.
• Receive and review feedback from internal customers (operations dept.) and follow up to ensure customer satisfaction
• Develop and implement systems to record, file, and store information pertaining to client inquiries or audits
• Identify and implement staff training needs & opportunities to ensure skills are improved and drive the implementation of required training
• Track expenses oversee the budget for maintenance take appropriate remedial action to correct
• Provide feedback to staff/teams that are not performing to the expected level using the approved 
• Performance Measurement System and take appropriate action with Human Resources
• Promote a Health and Safety culture in all the workshops
• Ensure regular inspections of the trucks are conducted to detect and resolve problems.
•  Advice management on spare parts purchase in terms of quantity and quality
• Analyze reports on returned, repeated jobs and tasks weekly and take appropriate action
• Liaise with Heads of Operations and Finance on truck maintenance-related issues
• Planning & implementation of transit breakdown procedures
• Coordinate the management of third-party repair vendors
• Report all observed safety issues & participate in programs to keep operations safe
• Perform all other tasks as may be assigned by Management

Key Outcomes of the Role:

• Use integrity to build successful teams
• Use integrity to foster professional relationships and improve overall efficiency and availability
• Elimination of return jobs
• Moderation in transit breakdown
  

Requirements:

• BSc or equivalent qualification in Mechanical, Automobile Engineering, or any Sciences related course.
  
• Minimum of 3-5 years of work experience in maintenance and at the management level of handling a workshop. 
  
• Strong knowledge of machines and equipment management and repairs
• Professional Certification(s) or Affiliation is an added advantage if available
• Analytical mind with accurate mathematical computational skills.
• Project and people management skills.
• Strong interpersonal & negotiation skills.
• Awareness of internal and external customer needs.
• Excellent problem-solving and organizational skills
• Ability to work independently and handle multiple projects
• Excellent written & verbal skills
• Proficiency in MS Office tools usage
• Keen attention to details
• Ardent time management skills
• Sound technical skills and understanding of trucks and repair standards